Marjorie Ann Lopez

Marjorie Ann Lopez

$5/hr
Senior Customer Service Expert
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
40 years old
Location:
Taguig City, National Capital Region, Philippines
Experience:
10 years
EMPLOYMENT HISTORY Airtasker AU Training team lead (Sept 2018 - present) Team Leader (April 2017 - September 2018) Trainer (Dec 2016 - April 2017) Subject Matter Expert (August 2016 - Dec 2016) Level 1 customer support agent (Feb 2016 August 2016) MARJORIE ANN LOPEZ CUSTOMER SERVICE SUPPORT - TEAM LEAD Aventura Technologies US Email and Chat Support (May 2018 - January 2019) FlowHouse Manila Front desk / Marketing (2015 - 2016) Barclays UK Online training manager (2014 - 2015) Accessories of Envy UK Virtual Assistant (May 2013 - August 2013) PERSONAL PROFILE I am a professional Customer Service Support Team Lead with 10 years experience in managing a team to provide excellent customer support and build customer loyalty. SKILLS & ABILITIES - Motivated, well-disciplined individual - Fast learned - Excellent communication skills - Team player - Zendesk, Trello, Google Tools Microsoft AU Customer service support - Frontline Tech -) Comcast US Back Office Support (2009 - 2011) EDUCATIONAL HISTORY Rizal Technological University BSBA Marketing - 2 years, undergraduate University of Santo Tomas CONTACT INFORMATION Cell: --17 J Ramos St Ibayo Tipas Taguig City Philippines AB Communication Arts 2 years, undergraduate INTERESTS AND HOBBIES I am interested in water sports - surfing, wakeboarding, skimboarding, swimming and flowboarding. I also love music, I used to play in a band - rock genre
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