MARJIERITA VALERIANO
Expertise
Social Media Manager, Customer Service,
Social Media Strategist, Canva Expert
Profile
I am a dedicated and thorough professional with great communication
skills, fast learner with ability to follow instructions easily. I am good with
word, excel, power point, e-mail and internet. I have a degree in
Information Technology Program. My goal is to deliver a quality service
and successful project with respect for strict deadlines
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Work Experience
-SKYPE
marjierita
Mansilingan Bacolod City Philippines
Firmoo Online Optical Store
2020
–
2023
Email support & Chat support
Customer
service,
answer
customer’s
inquiries regarding the order as well as
tracking orders online.
Assisting customer further in getting an
Education
Graduate of Information
Technology at Systems
Technology Institute (STI)
Bacolod
accurate type of eyeglasses lenses
E- commerce business-
·Height: 5’2
SM Ltd.
Social Media Customer Support
-
Managing large amount of customer inquiries.
Build sustainable relationships and trust with
customers through open and interactive
communication.
Monitor and manage orders.
·Nationality: Filipino
Language
regarding their order.
List and optimize new products in Shopify store.
·Age: 34 years old
·Birth Place: Kalibo Aklan
customer service, answer customers inquiries
Find new winning products.
Personal Information
·Birth Date: January 23,1990
Email Support, Product Research, List and
optimize product.
Manage and monitor social media channels.
Teletech Offshore Investments
2014
English
-
Filipino
2017
Customer and Technical Support Representative
Interact with customers to provide and process
information in response to inquiries, concerns, and
requests about product and services.
Diagnose and resolve technical issues involving
internet connectivity, email clients and more...