Marjereth Torres

I have 4 years experience in call center specifically Technical Support. I've worked with big companies; Time Warner Cable Business Class, and Linksys by Cisco. I've handled call escalations such as Manager-call, Supervisor-call and advance networking issues. I also do marketing online and email campaigns. I resolve customer complaints via phone, email, mail, or social media; greet customers warmly and assess problem or reason for calling. Most of the time I listen to customers about their concern and make sure to assist them on fixing their routers or check everything about their internet connection.

I worked part time Real Estate Agent as well. I've been touring around the City for trips and doing online marketing to sell. i do provide guidance and assisting buyers in purchasing property for the right price under the best terms. I have to determine clients’ needs and financials abilities to propose solutions that suit them. I love doing Real Estate. I also worked part time VA for a Real Estate Company. I am calling Leads that has reoccurring mortgage issue for their property. offering services like Loan modification, and short selling. I have undergone training in Real Estate 101 for buyer, Sellers, FSBO's and Expired Leads. podio, ring central,canva.com and hasana, I used Virtual Office 8x8 dialer before. I am familiar with any other top CRM as well. I also do email when I'm asked to send detailed report on how my high priority assignments went.

I'm very easy to get along with. I'm a fast learner and can multi-task. Just let me know what I can help you with.
I am hard working person, A team player and fast learner. I am professional and I am more than willing to go through any training that you can offer so I can deliver quality results both to the company and it's clients.