MARJAN JAFARI, PHR
WORK EXPERIENCE
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HR Consultant December 2024-Present
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San Jose, CA
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LinkedIn
SKILLS
PHR issued by HRCI
Member of Society for
Human Resource
Management
Upskill certification in CA
In-depth knowledge of HR
Compliance and Risk
Management
CA specific employment
laws (FMLA, EEO, ADA,
OSHA, HIPAA, and NLRB)
Policy Analysis
Coaching
Recruiting
Employee relations
Leadership
Compensation & Benefits
Change Management
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Provide HR services to small and medium sized businesses
Created employee handbooks, advised on employee separation best practices, created a
safe space for small business owners who may feel overwhelmed by the rules and
regulations in the state of CA
EDUCATION
|| B.A., Radio & Television
Communications
San Francisco State University
|| A.A., Advanced Certification in
Paralegal Studies
De Anza College
Medical Leave
January 2024-November 2024
Human Resources Business Partner, PHR
Genvid Technologies, LLC | Remote position/ Bay Area, CA 02/2022 - 06/2023
● Managed Employee Relations issues for NASA, specifically Canada and the USA
● Created an onboarding experience after seeing the gaps that could raise issues in risk
management. Specifically in CA, TX, NY, WA, OR, and NJ.
● Proficiency in employee relations and a thorough understanding of the investigation
process, including the Interactive Process
● Designed and implemented an I-9 verification system, enhancing global HR
processes.
● Orchestrated the end-to-end management of the Leave of Absence (LOA) process and
facilitated ADA accommodations.
● Collaborated with leadership to formulate headcount plans, pinpoint training
requirements, and champion ongoing employee development.
● Coached and mentored managers to support professional growth within the
organization.
People Operations Manager, PHR
Expeditors International, Google Account | Sunnyvale, CA 05/2019 - 01/2022
● Led weekly sessions for New Hire Onboarding, ensuring smooth assimilation into
company culture and processes.
● Engineered training protocols to ensure adherence to best practices in hiring,
streamlined termination procedures, and enhanced employee training and relations.
● Collaborated closely with managers to oversee Leave of Absence (LOA) and
Accommodation requests, while keeping the onsite team informed about evolving
COVID-19 restrictions.
● Formulated and executed a comprehensive Business Continuity Plan to maintain
operational structure during the Work-From-Home (WFH) mandate.
|| Professional in Human
Resources (PHR)
Human Resources Certification
Institute
Certificate ID :-PHR
March 2019-Present
Micro Credential in CA Specific HR
Studio Operations Manager
Elements Massage (contract) |Palo Alto, CA 10/2018 - 05/2019
● Conducted training sessions for front desk staff and massage therapists to ensure
adherence to Elements Massage standards.
● Oversaw a diverse team consisting of more than 10 massage therapists and 6 front desk
staff members.
● Created a comprehensive master operations manual encompassing hiring protocols,
training procedures, company contacts, and studio opening/closing guidelines.
HR Business Partner/Payroll Benefits Specialist
Whole Foods Market |Santa Clara, CA 09/2016 - 10/2018
● Facilitated Annual Enrollment training sessions for a large workforce of over 200
employees.
● Managed terminations, Employment Development Department (EDD) procedures,
Leave of Absence (LOA) requests, and Workers Compensation claims in accordance
with California state regulations.
Studio Manager
Elements Massage |Sunnyvale, CA 07/2013 - 07/2016
● Devised an employee retention program without additional overhead, achieving a
retention rate exceeding 80% over a span of three years.
● Conducted HR and Safety compliance audits to ensure adherence to regulatory
standards and best practices.
Studio Manager September 2012 - June 2013
Elements Massage, San Mateo, CA
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Manage team of over 10 massage therapists and 6 front desk staff
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Develop master operations manual for all procedures, including hiring, training in-house
positions, company contacts, opening and closing
Human Resources Generalist February 2011 - August 2012
MedExpert International, Inc., Redwood City, CA
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Collaborate with marketing on external events: trade shows, field events, webinars, & virtual
conferences
● Train employees to use company CRM (Goldmine)
