Marizelynn Lois Montiadora

Marizelynn Lois Montiadora Reservations & Revenue Manager PERSONAL Nationality: Date of Birth: Marital Status: Current location: Phone: Email: Filipino 29th October 1983 Married Cebu City, Philippines -- OBJECTIVE An enthusiastic Reservations Manager with strong drive and determination to maximize overall room revenue and guest satisfaction. Previously part of four pre-opening hotels in Dubai, Doha and Bohol, Philippines which involves setting up systems, procedures and assisting other Departments. Knowledge in Revenue Management in order to implement strategies, processes, best practices and to optimize and expand online distribution partnerships. PROFILE Self reliant, highly dedicated, patient, responsible, hardworking, positive attitude, proactive, team oriented, enthusiastic. KEY SKILLS  Committed to providing excellent quality service  Learn quickly and develop rapport with clients  Reputation for being motivated, dedicated and dependable in all areas of employment  Ability to multitask, work in a fast paced environment and have a high level of attention to details EXPERIENCE Modala Beach Resort (pre-opening) Panglao Bohol, Philippines Reservations and Sales Manager Sep 2018 to Jul 2020 Duties & Responsibilities: Ensures smooth running day to day operations for the Reservations Department. Train reservations staff on effective telephone sales technique to drive revenue. Ensures information regarding pricing strategies is communicated to the reservations, sales and marketing departments in a timely manner. Managed and distributed rates, promotions and inventory in all channels Develop and implement strategies through daily competitor pricing, trends and historical data. Analyzing booking patterns and market trends. Generate daily, weekly and monthly revenue management reports Conduct regular revenue meetings to identify opportunities and plan Monitor online reputation such as social media, online guests reviews, hotel ranking and score. Strategic planning related to budgeting, revenue and marketing. Assisted Sales Managers with RFPs, Group inventories and business demand. Warwick Doha Hotel (pre-opening) Doha, Qatar Reservations & Revenue Manager Assistant Reservations Manager Souq Waqif Boutique Hotels (pre-opening) Doha, Qatar Assistant Reservation Manager Reservations Supervisor One&Only The Palm (pre-opening) Member of Small Leading Hotels of the World Dubai, UAE Jnr. Reservations Coordinator Mar 2015 to Oct 2017 Oct 2016 to Oct 2017 Mar 2015 to Sep 2016 Dec 2011 to Nov 2014 Jan 2013 to Nov 2014 Dec 2011 to Dec 2012 Nov 2010 to Dec 2011 Nov 2010 to Dec 2011 One&Only Royal Mirage Dubai, UAE Sr. Reservation Agent Reservations Agent Sep 2007 to Nov 2010 Telephone Operator Sep 2007 to Sep 2008 Dec 2009 to Nov 2010 Sep 2008 to Dec 2009 SYSTEMS MS Office (Word, Excel, PowerPoint, Outlook) Opera hotel PMS system V5 EDUCATION 2000 - 2004 REFERENCES Available upon request AMA Computer College, Cebu City, Philippines Bachelor of Business Administration major in Computer Accountancy