Mariz Panolino

Mariz Panolino-Skype ID: mariisyana EXPERIENCE September 2015 – May 2016 Collection Executive SBT Philippines Inc. Duties and Responsibilities • Call and update customers worldwide with due and passed due payments. • Process the allocation of new incomes. • Monitor and ensure the allocation of the incomes to customer’s account and/or units. • Attend emails received from customers • Decrease the overdue amount, accounts and units/car. • Call and remind the customers about their payments and to use right virtual account in sending the payment to avoid delays in allocation. June 2015 – January 2016 Ecommerce Product Lister (Home-Based) Red Hare Limited Duties and Responsibilities • Writes an original and enticing product description with accurate technical specifications indicated in the copy. • Create, optimize and list new items on the company website through NetSuite. • • • • September 2014 – June 2015 Conduct relevant market research to fine new products to sell. Writes blog articles about the company’s new product using SEO best practices and the right key words. Plan, develop and execute innovative marketing plans to ensure the company stays competitive in the market. Promote company’s product and services with engaging content to maximize business potential. Online English Tutor (Home-Based) Sankei Online English Duties and Responsibilities • Teaches English to Online Students from Japan thru Skype and modules provided by the company. • Device my own lesson plan in coordination with module guides. July 2013- September 2015 Sales Account Manager SBT Philippines Inc. Duties and Responsibilities • Responsible for all client communications, conflict resolution and compliance on client deliverables and revenue. • Reviews all major deliverables of for cars (i.e. strategic brief, function specs, technical specs etc.) to ensure quality standards and client expectations are met. • Ensures that client issues are dealt with an efficient manner. • Approves change orders and invoices, and is responsible for payment collections. • Works closely with team Leader / Division Manager in order to maintain a continuous knowledge in order to identify potential issues and / or opportunities about the business. • Ensures that all processes and procedures are completed, quality standards are met and that the cars sold were profitable. • • • • June 2012 – February 2013 Aware in pursuit of opportunities for account growth an new business, Communicates the client’s goals and represent client’s interests to the team. Provide regular two-way communication between the client and the team, to provide strong team representation and set proper client expectations Understanding the company capabilities and service, and effectively communicates all offerings to the client. Game Operator / Game Master OLE Group Philippines Duties and Responsibilities • Responsible in adding soccer matches in the running game list / back end site. • Ensuring the bets was properly placed with no room for mistakes. • Encoding the details of matches (Scores, fouls, time). • Processing all bets in games by using four monitors simultaneously. June 2011 – November 2011 Salesclerk Jag Jeans Duties and Responsibilities • In charge of four sales staff, with duties that include managing the schedules, doing reports and liquidation of the stocks. • Convincing consumers to buy and patronize the product and build long term business relations • Have innate skills to determine the suitable clothing line that would tailor fit the costumer based on age, style and body type. • Consistently maintained the #1 rank of being the most productive and best-selling apparel in SM Cubao during the duration of my employment. September 2009 – February 2010 Service Crew, Cashier and events Host / Coordinator McDonald’s Philippines Duties and Responsibilities • Responsible for giving the consumers excellent customer service. • Keeping the working and dining area clean as per standards set by Management. • Assigned as Cashier and a regular party host and coordinator. EDUCATION- ICCT Colleges Bachelor of Science in Psychology 2008 – 2010 Polytechnic University of The Philippines Bachelor of Science in Entrepreneurial Management 2008 Roosevelt College Rodriguez