Marivic Racaza

I'm a part-time freelancer and a full-time employee of a BPO company. As a quality specialist and a SOHO (Small Office Home Office) network technician, I have gained good experiences that any client would need.

Here are some of my expertise:

• Customer Service Relations

• Basic Knowledge on Networking topology for SOHO environment

• Administrative Support

• Voice, Email and Chat Support

• Quality Assurance

– Data Entry and Records Management

• Training and Coaching

• Quality Reports and Analysis