Marivic Mendoza

Marivic Mendoza

$5/hr
Admin support and customer service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Sariaya, Southern Luzon, Philippines
Experience:
15 years
Marivic Bernardo Mendoza Sitio Simbahan Barangay Concepcion 1, Sariaya Quezon Objective To expose my working capacity to its maximum, in a field where I could build personal and analytical skills and allow me to grow into position of broader responsibility thus be permanently attached to the company. Educational Background FASS Institute of Technology Inc. | Quezon City, Philippines | Caregiver Course, 2003 AMA Computer Learning Center | Meycauayan, Bulacan, Philippines | Computer System Design & Programming, 1998 St. Jude College | Sampaloc, Manila, Philippines | Medical Secretary (undergraduate), 1993 Work Experience Trip Booker | Manama Bahrain | February 15, 2022 to August 31, 2023 Position: Operation Executive  Prepares booking quotations (FIT, Groups and Tour Packages)  Process Bahrain Visit Visa and assists UAE Visit Visa  Assists guests for special request such as connecting rooms, late check out, etc.  Ensure all the prices are competitive in the market.  Makes flyer for promotion and special offers using canva. Explore Middle East | Manama Bahrain | September 11, 2016 to February 10, 2022 Position: Operation Executive  Deal with the suppliers  Prepares booking quotations (FIT, Groups and Tour Packages)  Monitor all the bookings made through explore system  Ensure all the prices are competitive in the market  Monitor rates from the suppliers  Monitor daily bookings GPRS Inc. | Cubao, Quezon City, Philippines | July 1, 2014 to Dec. 28, 2014 Position: Executive Assistant to VP Finance  Support budget and forecasting activity  Monitors and analyzes workflow to develop more efficient procedures  Ensure an accurate and timely processing for accounts payable.  Assists in development and implementation of new procedure  Support accounting, audit and finance department with their projects and workflow process improvement  Assists particular business for their budget requests  Assists audit team in monitoring the monthly income Page 1 of 3 CV – Marivic Mendoza IN.C Design Studio | San Antonio Village Pasig City, Philippines | April 7, 2014 to June 28, 2014 Position: Logistics staff  Handles accounts with their respective artists  Prepares letter of proposal to the client  Scheduling installations for different projects  Coordinates to the client in preparing permits for installation  Checks all the report for delivery and installation for billing purposes  Updates the clients by sending a delivery/installation report  Monitors installer before and after their installation  Arranges and book a flight ticket when it’s needed (for provincial projects) GPRS Inc. | Cubao, Quezon City, Philippines | October 9, 2012 to Nov 22, 2013 Position: Accounting staff  Handles store outlets  Prepares budget requests Operational expenses and petty cash Expenses  Prepares daily & monthly sales report. Checks all the report in order to avoid discrepancy  Coordinates for all the request needed for the store outlet  Checks all the receipts for liquidation  Monitors deposit slips for daily sales of each outlet  Makes Profit and Loss report for the handled outlet  Prepares and computes payouts Harmonix Medical Imaging Inc | Caniogan Pasig, Philippines | May 16, 2011 – January 2012 Position: Sales and Service Coordinator  Receives service calls from clients and fills up service order form  Coordinates service calls to technicians. Scheduling of service visits of technicians and client meetings  Orders parts or supplies requested by technicians. Maintains office, marketing, and training room supplies  Makes Invoice and sends it out to client  Follow up payments of invoiced services  Greets visitors (receptionist) and answers the telephone  Receives and distributes mail and correspondence  Gathers data, obtaining information from the computer and compiles various reports for management  Maintaining records, filing systems and computer files  Performs basic book keeping and petty cash management  Coordinates functions, meetings, training sessions and special events  Participates in advertising and promotional activities Coral Deira Dubai | Deira, Dubai, UAE | October 25, 2009 – September 20, 2010 Position: Accounts Payable Clerk  Receive and verify invoices for goods and services  Maintain accuracy throughout the month and action authorized reversals and adjustment so that month end close is efficient  Verify all the transactions comply with financial policies and procedures  Prepares and enter all the data for each invoice  Record all cheques  Prepares cheques as monthly payment for all the supplier  Prepares manual cheques as and when is needed  Update the sales team regarding changes or trends relating to business  Maintain supplier update files  Ensure updated status where the debtors/creditors change their trading  Arrangements including contact details of representatives  Print and distribute monthly financial report  Work jointly with sales, reservations and FO to ensure all invoices leave the property accurate  Other tasks are to get the minutes of the meeting and participate in any project or carry out specific tasks as may be assigned by the Financial Controller from time to time. Page 2 of 3 CV – Marivic Mendoza Coral Deira Dubai | Deira, Dubai, UAE | March 01, 2009 – October 24, 2009 Positon: Sales Coordinator  Coordinates to the other Department in a daily basis.  Coordinates to the Travel Agencies and Companies regarding Contract  Ensure a sales attitude is adopted at all times and maintain an awareness of all sale opportunities within the hotel.  Handling of and taking responsibility for Group enquiries  Update the Group Chart in a daily basis  Prepares the Contracts, Group Booking Agreement and Proforma Invoice  Ensure a high level of customer service is consistently maintain  Update the sales team regarding changes or trends relating to business  Maintain and update Guest profile and Marketing database  Makes monthly report (production report for GDS, Travel Agencies & Companies Coral Deira Dubai | Deira, Dubai, UAE | September 9, 2006 – February 28, 2009 Position: Reservation Agent  Adhere to pre-set availability and rate control.  Advise the Reservation Manager & Front Office Manager of any changes or trends relating to business.  Maintain and update Guest profile and Marketing database.  Check all the arrival for the next day.  Makes monthly report (production report for GDS, Travel Agencies & Companies)  Makes weekly forecast. Coral Deira Dubai | Deira, Dubai, UAE | February 2005 – September 9, 2006 Position: Switchboard/Telephone Operator cum Customer Service  Answers a high volume of calls and maintain a rapid response rate and direct calls to their destinations without delay.  Greetings to the guests, answering questions and announcing calls.  Logs information on calls received, when required and maintains detailed and accurate records.  Files data and perform other routine clerical tasks as assigned and for other departments as needed.  Receives, send and log in faxes.  Makes daily occupancy reports  Reports all the guest’s complaints.  Sets/Programs wake-up calls.  Make daily reports of the hotel’s status and information.  Maintains consistent and professional attendance, punctuality, and personal appearance. Coral Deira Dubai | Deira, Dubai, UAE | February 19, 2004 to February 17, 2005 Position: Waitress/Order Taker/cashier  Inspects assigned station & ensures tables are correctly set.  Answers the telephone within three rings.  Greet and address the guest by the name and be of any assistance to the guest.  Up sell and to increase the business and the profits of the room service.  Stand as the cashier & handles Micros – POS  Ensure that guest bill is properly presented to the guest.  Help the other team members in mise en plus duties whenever you are free. Page 3 of 3 CV – Marivic Mendoza Electrical & Equipment Sales Co., Inc. |Blueridge Quezon City, Philippines | March 2001 to February 2003 Position: Accounting Staff cum Secretary  Types purchase order, sales invoice of different companies  Files sales invoices, delivery receipts and cash invoices  Confirms Purchase Order  Encodes price list of all company items.  Prepares monthly sales report of each sales representative  Prepares monthly sales report of imported items  Responsible for proper documents for a return item  Prepares delivery receipt for all items that are taken out of the company premises such as for approval items, samples, and other as may require. Personal Information Civil Status: Single | Citizenship: Filipino | Passport no.: P-A | Passport Expiry date: 01 July 2028 Personal qualifications Knowledge and proficient in Microsoft Office | Self-motivated | Ability to work independently | Good communication skills | Hardworking, honest and trustworthy Page 4 of 3 CV – Marivic Mendoza
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