Marivic Balijado

WORK EXPERIENCE Amazon FBA Virtual Assistant OFP Outsourcing Services | 2020 - 2021 MARIVIC BALIJADO Managing Amazon Seller Central Account Managing Tracking Information Fulfilling Orders Product Research Fulfilling Orders Listing New Products Monitoring Account Health Rating Customer Service Support Social Media Management Filipino Virtual Assistance | Oct.2019 - Dec. 2020 PERSONAL BACKGROOUND I am an Amazon FBA Virtual Assistant with extensive knowledge in product research, product listing and managing Amazon Seller Central and also experience in Customer Service. Seeking a challenging carrier opportunity to fully utilize my skills making a significant contribution to success of the business ACCOMPLISHMENTS Gold Certificate in Freelancing Training Course Filipino Virtual Assistants November 18, 2020 Gold Certificate in Customer Service Representative Filipino Virtual Assistants December 12, 2020 Amazon FBA VA/Store Manager Intensive Training OFP Amazon March 22, 2021 Facebook Page Chat ( Customer Service ) Assistant Facebook Page Creating Content for FB page and scheduling after Customer Service Representative SKYDEV.SOLUTION, INC. | JAN.2019 - SEPT. 2019 Maintaining a positive, empathetic, and professional attitude toward customers at all times Responding promptly to customer inquiries. Communicating with customers through various channels Acknowledging and resolving customer complaints. ACADEMIC HISTORY Computer Graphics Animation Desings AMA Computer College| 2008 - 2010 Business and art, using computer-generated images and words to create unique concepts and messages for publishing and advertising. Produces visual ideas and a creative template for advertising and publicity. Publishing information and creating more attractive images SKILLS AND ABILITIES Amazon FBA and FBM Amazon Product Research Amazon Product Listing Customer Support Helium 10 Jungle Scout Keepa SEO Google Trend GET IN TOUCH WITH ME Cell: - -175 Email:-Website: https://app.site123.com/? w=- Skype: live:.cid.74e-a8811 Associate in Information Technology AMA Computer College| 2008 - 2009 Study of hardware and software computer system itself includes an operating system, device drivers, diagnostics tools. Software Application includes word processing, web browsing and almost any other task for which might install the software. BSED Bachelor in Math Philippine Normal University| 2001 - 2003 Fundamental Concepts of Mathematics Modern Geometry Differential Equations Fundamentals of Computing