Marivic Arcejo

 MARIVIC H. ARCEJO Bachelor of Science in Business Administration Major in Management Accounting- - CAREER OBJECTIVE I am very skilled in Data entry, Excel Works and handling Customer. I am also very qualified in data extracting and tele communicating. If you hire me, you will get many services at one time investment. EMPLOYMENT HISTORY Virtual Assistant CJG Solution Dated: October 2018 - September 2019 Duties and Responsibilities: Answer and direct phone calls; organize correspondence and answer emails Prepare and organize databases and reports Manage social media accounts and replies Handle confidential employer and client information Take notes or transcribe meetings Schedule meetings and arrange employer’s calendar; schedule meeting spaces and conference rooms Arrange payments for vendors, travel, and sales expenses Create purchase orders and track and manage payments Present excellent customer-service skills to customers and clients Manage filing systems, update records, and organize documentation Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations 1st Assistant Manager PEOPLE DEPARTMENT MANAGER Golden Arches Development Corporation, Lagao McDonalds General Santos City, Philippines. Dated: April 2013 - September 2018 JOB PROFILE: Manages people and equipment to execute outstanding QSC&V on assigned shifts to deliver optimum business results for areas of accountability Duties and Responsibilities: People: Demonstrates and reinforces the leadership behaviors and basic people minimums necessary to gain commitment from crew and leadership. Executes a plan, based on my employee commitment measurement, to increase employee’s loyalty satisfaction and pride with McDonald’s experience. Knows, enforces and educates crew on all appropriate personnel policies, labour laws, security and safety procedures. Use basic human relations, communications and follow up skills and treating crew people as customers. Develops, shares knowledge and experience, and trains crew. Contribute to performance appraisals based on defined goals and objectives for their crew in timely manner. QSC/Sales Building Assist in the implementation of new products and procedures. Support my store marketing plans to maximize sales potential. Support market-wide promotions to maximize sales potential. Performs assigned daily, weekly and monthly equipment calibration. Manages shifts and or areas without supervision. Uses pre shift planning tools to ensures optimum QSC and assigns and/or moves crew within positions to meet volume demands. Perhaps shifts for changeover with next manager. Frequently talks to customers to measures and improve theirs satisfactions with their McDonalds experience. Maintains critical standard for raw and finished product quality, service speed, and cleanliness and sanitation. Models performance standards for all crew sanitation and maintenance. Profit Controls assigned P & L lines items. Controls food cost, waste and cash while managing shifts and/or areas. Supervises delivery of raw products. Safety/ Sanitation/ Security Properly executes, enforces and manages all food safety and sanitation requirements and health and safety program. Ensures all security procedures ad cash handling policies and procedures are executed properly, Administration Completes assigned daily paperwork, weekly inventories and statistical report, etc. Manager Trainee Golden Arches Development Corporation, KCC McDonalds General Santos City, Philippines. Dated: September 2012 to March 2013 Job Descriptions / Duties and Responsibilities: Responsible for providing quality food preparation of different dishes. Responsible for preparing the monthly/daily inventory of all stores stocks. Responsible for food safety and sanitation. Responsible in dispatching food. Responsible in inspecting, assessing and evaluating the quality of newly delivered raw materials. Responsible in approving / rejecting delivered raw materials. Crew Chief /Service Crew Golden Arches Development Corporation, KCC McDonalds General Santos City, Philippines Dated: April 2008 to March 2010 Job Descriptions / Duties and Responsibilities: Re-enforces the company’s standards. Checks the completeness of the delivered raw materials. Ensures quality of raw foods. Ensures and serves quality finished product to the customers. Ensures cleanliness of the stations for food to be cooked or prepared for a certain time and supplies the right amount of food during peak and rush hours to avoid excessive wastages of product. Organize stocks and prepare stock inventory. Helps in achieving the manpower needs of the company by training new hired employees it may be crew or manager. Ensures that all trained person to be properly trained and orient before assuming to their respective shift. Motivates fellow crew to be at their best by performing well at their station and following company standard. Gives comments of subordinates to the mangers as to correct mistakes or to give commendations. Actively participate in monthly meeting and other activities. TRAININGS /SEMINARS ATTENDED PEOPLE PRACTISES CLASS III Penacle Hotel Matina Davao City, Philippines Dated: May 29 2019 CREW ORIENTATION PROGRAM WORSHOP McDonalds Party Area Matina Davao City, Philippines Dated: September 27, 2013 PEOPLE CLASS McDonalds Party Area Matina Davao City, Philippines Dated: September 23, 2013 EFFECTIVE MANAGEMENT PRACTICES GADC Training Building Center 17th Floor Citibank Ctr Building Paseo de Roxas Makati City Philippines Dated: September 30 to October 4, 2013 ADVANCED SHIFT MANAGEMENT COURSE GADC Training Building Center 17th Floor Citibank Ctr Building Paseo de Roxas Makati City Philippines Dated: March 11 to March 15, 2013 BASIC SHIFT MANAGEMENT COURSE GADC Training Building Center 17th Floor Citibank Ctr Building Paseo de Roxas Makati City Philippines Dated: February 25 to March 5, 2013 FOOD SAFETY COURSE GADC Training Building Center 17th Floor Citibank Ctr Building Paseo de Roxas Makati City Philippines Date: February 25, 2013 FIRST AID TRAINING McDonalds Highway Party Area National Highway General Santos City, Philippines Dated: February 5 to February 6, 2013 CERTICATES RECEIVED 100% Rating for People Audit May 25, 2016 TOP Finalist People Award February 2016 Manager of the Month February 2016 Manager of the Month January 2016 EDUCATIONAL BACKGROUND Elementary:Year: Baluan Elementary School- Baluan General Santos City Secondary: Buayan National High School- Buayan General Santos City College: Gensantos Foundation College, Inc- Bulaong General Santos City Course: BSBA- Management Accounting SKILLS/INTEREST Customer service Problem solving Team work Task allocation Supervision Data entry Accouting Administration Records management Cash handling Transaction processing Stock control Coaching PERSONAL DETAILS Birthdate: October 23, 1983 Birth Place: Purok Tahimik Street Barangay Baluan General Santos City, Philippines Height: 5’5” Weight: 125lbs Sex: Female Civil Status: Married Nationality: Filipino BENEFICIARY Beneficiary Name: Roger C. Arcejo Jr. Relationship: Spouse Permanent Address: PurokTahimik Street, Barangay Baluan General Santos City,Philippines Mobile Number: - CHILDRENS Abby Gyle H. Arcejo Birthdate: November 14, 2011 Aliza Gwen H. Arcejo Birthdate: October 4, 2015 Aira Glace H. Arcejo Birthdate: October 27, 2017 CHARACTERS REFERENCES Ms. Joy Gesolgani 1st Assistant Manager McDonalds Karatha Australia Tel. No, - Ms. Jocelyn S. Gallo Restaurant General Manager McDonalds Sm General Santos City Tel. No. - Mr. Lyndon Russ Gavile Operation Consultant McDonalds Sm General Santos City Tel. No. - Marivic Arcejo /email add:- contact:-