Marius Robbertse
EMPLOYMENT
August 2024 - Current
Head of Transformation & Strategic Enablement UmbrellaNet
Cape Town, South Africa--
SUMMARY
With almost two decades of
experience in business process
redesign and development,
database designs, system and
business analysis, as well as vast
product owner experience, I have
acquired the personal and
professional skills needed to
effectively manage an extensive
array of business products,
specifically around information
technology and system design and
maintenance, not limited to
integration of new clients, partners,
systems and products. My forte is
to improve an organization's
reputation and performance, by
building and maintaining
stakeholder relations, developing
company technology and systems,
optimizing existing and new
systems, implementing seamless
processes and helping to drive
change within departments and
organizations. After graduating
from the University of Pretoria with
an Honours Degree in Business
Management and a BCom Law
Degree, I served numerous
organizations, in the financial and
banking industries. Companies I
worked with on projects include
multiple South African Banks,
• Develop and implement transformation strategies that align with the
organization's vision and goals.
• Lead cross-functional teams to drive change initiatives from conception
through execution.
• Oversee the planning, execution, and delivery of strategic programs and
projects.
• Ensure adherence to timelines, budgets, and quality standards.
• Collaborate with senior leadership and stakeholders to identify
transformation opportunities, gather requirements, and communicate
progress and outcomes.
• Design and implement change management strategies to ensure smooth
transitions during transformations.
• Provide guidance and support to teams impacted by change.
• Establish metrics and KPIs to assess the success of transformation
initiatives.
• Analyze data and provide insights to inform decision-making.
• Manage resource planning and allocation for transformation projects.
• Ensure teams have the necessary tools and support to succeed.
• Foster a culture of continuous improvement by identifying areas for
enhancement within processes and systems.
• Promote innovative thinking and solutions.
• Gathered feedback from end users regarding system usability and
addressed any issues promptly.
• Identified potential risks associated with proposed changes and
developed mitigation strategies accordingly.
• Led a comprehensive review of business operations to identify
opportunities for improvement and cost savings.
• Developed key performance indicators to track progress towards desired
outcomes.
• Developed roadmaps which outlined key milestones as well as
contingencies should challenges arise during implementation.
• Established performance metrics to measure progress towards
objectives, identified areas for improvement, and monitored results
against targets.
• Maintained relationships with key stakeholders through regular
communication and updates on progress being made.
• Managed multiple cross-functional teams in the successful delivery of
complex transformation initiatives.
• Collaborated with stakeholders across departments on change
management activities including communication strategies, training
materials, process documentation.
• Monitored project timelines closely while ensuring quality assurance
standards were met throughout the life cycle.
• Developed and implemented strategic transformation plans to drive
organizational change.
• Designed and delivered innovative solutions to optimize operational
SARS, Old Mutual Group, Sanlam,
BetterBond and ooba, to mention a
few. My colleagues describe me as
a leader and mentor that is
dedicated, detailed-orientated,
approachable and loyal. I am a
responsible person with an
analytical mind, strong planning
and execution skills, and I have a
broad knowledge of relevant best
practices. I am also proficient in
Waterfall and Agile (Scrum Master)
methodologies. “Success is the
result of perfection, hard work,
learning from failure, loyalty, and
persistence.” – Colin Powell.
Innovative Head of Transformation
with valuable experience in leading
large-scale organizational
developments. Known for strong
strategic planning and change
management skills, coupled with
outstanding leadership abilities.
Demonstrated success in driving
transformational initiatives that
result in improved efficiency and
productivity.
SKILLS
• CMMi
• Six Sigma
• IQ Process Engineering
Methodology
• Agile
• Waterfall Methodologies
• Scrum
• Enterprise Architect
• Confluence
• Jira
• Visio
• ARIS
• UML
• MVS
• SoapUI
• Insomnia
• Postman
• Process Engineering
• Product Manager
• Product Owner
• System Analysis
• Business Analysis
• Business Process Analysis
• Business Process Modelling
• Business Process Design
processes, reduce costs and improve customer experience.
• Partnered with external vendors in order to leverage their expertise
when necessary.
• Provided guidance on best practices for organizational design and
development, resource allocation, talent acquisition and retention
strategies.
• Facilitated workshops to ensure that all stakeholders were aligned with
the transformation strategy.
• Analyzed data collected from various sources such as surveys or focus
groups in order to assess effectiveness of initiatives.
• Led strategic planning of partner engagement programs after analysis
and research of company programs and functions.
March 2024 - August 2024
System Analyst, UX Designer, UI Designer, Scrum Master
(Consultant) Dapple Communications
Option and document business and system requirements.
Write SQL queries.
Overall manage the entire end-to-end project.
Including: Testing, Project Plans, Change Management, Post
Implementation Issue Resolution and Monitoring.
• Consulting position only
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August 2023 - February 2024
Senior Specialist: System Analyst AfroCentric Technologies
• Assist with improvement of business excellence components (process,
service, productivity).
• Participates in research into and maintenance of a library of expert
knowledge.
• Identify root cause of problem / resolution and analyze impact.
• Ensure rigorous testing is conducted and test cases compiled.
• Plan processes and services, schedule and co-coordinate to achieve
efficiency and quality standards.
• Management of risk as per risk register by means of clearly defined and
implemented risk mitigation plan.
• Capex reporting.
• Maintain client service quality.
• Identify, design and implement specialist improvements to the system.
• Job/Work Responsibilities in Job Specification/Contract was not aligned.
September 2022 - August 2023
Senior System Analyst Paracon (Contractor at Sanlam)
• Responsible for the design and creation of domain driven
architecture-based databases.
• Creation of API's necessary for the system.
• Creation of new XSD's for reporting purposes.
• Utilisation of programming languages namely JSON and REST.
• Analyze Business requirements/Business User Stories using Agile
methodology.
• Updating of Business User Stories' Acceptance criteria with additional
system requirements in Jira.
• Investigate and document key system processes using UML (for
example Activity diagrams).
• Analyze and design of future Sanlam ecosystems.
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Budgeting
Budget Monitoring
Product Development
Project Management
Change Management Impact
Analysis
Change Management Mitigation
Strategic Thinking
XSD Design
XSD Development
Rest Design
Rest Development
Testing Internal
UAT
Teamwork
Analytical Skill
Scrum Master
Leadership
Transformation strategy
Change management
Data analysis
Project management
KPI development
Stakeholder engagement
Process improvement
Innovation promotion
Risk assessment
Resource planning
Cross-functional collaboration
Customer experience
Team leadership
Communication strategies
Budget management
Innovation management
Customer experience design
Operational excellence
Coaching and mentoring
Digital transformation
Business process improvement
Organizational development
Data analytics
Cross-functional team leadership
Lean six sigma
Customer focus
Business process reengineering
Employee engagement
Effective leader
Cost analysis and savings
Analytical thinking
• The need for stability wrt employment type ie. Permanent Employee.
July 2020 - August 2022
Manager: Platform and Delivery SwitchX
• Oversaw daily activities across the company's IT and strategic projects,
operations.
• Responsible for managing operational and technical processes on both
sides of the marketplace.
• Worked closely with the partners, vendors and other teams.
• Ensured that operations ran smoothly and that new enhancements for
partners and within the business were delivered seamlessly.
• Ran all integrations, new product delivery and ensured that the company
was running on the technological forefront.
• Growth opportunity (Independent Consultant)
July 2005 - June 2020
Manager: System Analysis and Application Support OOBA
• Ensured that business requirements were analysed/interpreted,
functional requirements were documented, and that the solution was
tested end-to-end.
• Involved with end-to-end projects, which included interacting with all
stakeholders to ensure that the correct solution was identified,
developed and implemented.
• Moved to sister company (SwitchX)
January 2002 - June 2005
Principle Consultant The IQ Business Group
• Responsible for the deliverables within the South African Revenue
Services (SARS), Nedcor, Sanlam, Rand Merchant Bank Private Bank
(RMB PB), Old Mutual Bank (OMB) and Old Mutual Group (OMG)
projects.
• Involved in project management, business analysis, and process
analysis and product integration.
• Relocated to Cape Town
EDUCATION
January 2002
BCom Honours (Management)
University of Pretoria (Tukkies)
January 2001
BCom Law
University of Pretoria (Tukkies)
January 1996
Matric
Monument High School (Monnas)
MOBILE NUMBER-,-
CURRENT LOCATION
Cape Town, Fish Hoek
REFERENCES
References and certificates are available on request.
AVAILABILITY
Immediately
LANGUAGES
• English (Mother Tongue)
• Afrikaans (Fluent)
EXPERIENCE TRAINING COURSES
• Scrum Master (CSM), Scrum Alliance, 2 Years
• System Analysis, University of Pretoria (semester course), 20 Years
• Delivery Manager, On the job training through ooba and SwitchX, 18
Years
• MySQL, 15 Years
• Oracle SQL, 15 Years
• MS SQL, 1 Year
• Product Owner, 15 Years
• Advanced Power BI: DAX Language, Formulas, and Calculations,
LinkedIn Learning Course - by Helen Wall!
• How to Be More Strategic in Six Steps, LinkedIn Learning Course – by
Pete Mockaitis
• Project Management Skills for Leaders, LinkedIn Learning Course – by
Dana Brownlee
• Organizational Thought Leadership Business Continuity Solution,
LinkedIn Learning Course – by Denise Brosseau
• Azure Solutions Architect Expert (AZ-305) Cert Prep: Design, LinkedIn
Learning Course – by Matt Hester
• Leading with Vision, LinkedIn Learning Course – by Bonnie Hagemann
• Foundations of Performance Management, LinkedIn Learning Course –
by Nigel Cumberland
• Tableau 10 Essential Training, LinkedIn Learning Course – by Curt Frye
• Human Resources: Payroll, LinkedIn Learning Course – by Gabriella
Parente
• The Data Science of Healthcare, Medicine, and Public Health, LinkedIn
Learning Course by Barton Poulson
• Planning a Career in User Experience, LinkedIn Learning Course by
Cory Lebson
• Advanced Design Patterns: Design Principles, LinkedIn Learning Course
– by Eric Freeman
AWS
Certified Cloud Practitioner (CLF-C01) Cert Prep: 1 Cloud
•
Concepts, LinkedIn Learning Course – by Hiroko Nishimura
• WS Essential Training for Developers, LinkedIn Learning Course - by
Jeremy Villeneuve, Joey D'Antoni
• SQL Server: Developer and DBA Collaboration, LinkedIn Learning
Course - by Jeremy Villeneuve, Joey D'Antoni
• Scrum: Advanced, LinkedIn Learning Course - by Kelley O'Connell
• Supply Chain Foundations: Analytics, LinkedIn Learning Course - by
Eddie Davila
• PowerBI Certificate, Altron Caribina
• ITIL Foundation Certification, Torque IT
• Six Sigma Greenbelt Training (First session), CCI & Mark de Kiewiet
• Get IQt - Why we do What we do - Session 1, Associates IQ Business
Group
• Strategic CMMI Innovation Overview, IQ Business Group
• CMMI Organisational, Nedcor
• Business analysis, 18+ years, IQ Business Group
• CMMI - Configuration Management, IQ Business Group
• CMMI - Innovation Process Overview, IQ Business Group
• CMMI - Project Management Overview, IQ Business Group
• CMMI - Testing Process, Nedcor
• CMMI - Requirements Process, Guruhut
• ARIS, CS Holdings
• Time Standards, IQ Business Group
• Unified Modular Language, IQ Business Group
• Project Management Introduction, IQ Business Group
• Business Analysis Using UML, Guruhut
PERSONAL INFORMATION
• ID Number:-
• Citizenship: South African
LANGUAGES
English: First Language
Afrikaans:
Proficient
C2
