Maritsa Inglessis

MARITSA INGLESSIS A highly motivated and effective HR professional with proven generalist experience in sectors such as Public Sector, Advertising, TV/Broadcast, Global Mobility, Financial Services, Retail, and Hospitality. Specialist HR experience gained to date includes Learning & Development, Project Management, Benefits, international HR and practices, and Talent Acquisition. Freelance HR Consultant (June 2020 – present) With over 15 years of HR experience in the UK, I provide advice on guidance to organisations on a number of HR matters. I look to provide innovative solutions that are commercially and legally viable whilst keeping the employee experience at the heart of everything I do. Currently based in Greece (GMT +2) HR Business Partner, Essex County Fire & Rescue Service ECFRS (July 2019 – March 2020) • Working closely with Area Commanders and Department Heads to provide proactive, strategic direction in response to key people and organisational challenges, risks and issues. • Build and manage relationships with key stakeholders, as a strategic partner to the business, to keep abreast of developments and to improve the ability to implement the HR and Organisational Development strategy. • Share ownership with Service managers for decisions on the full range of people issues. Understand and anticipate service delivery issues and challenges, and ensure consistency across ECFRS. • Manage and support the HR work streams of projects and ensure all projects and initiatives take people and organisational issues into account. Key projects worked on include: o Redeployment of employees following a change in ECFRS prevention strategy o Development and implementation of ECFRS conflict resolution process, to include developing and delivering training to managers and employees. o Setting up secondary contracts of employment for Fire Bike employees Interim HR Business Partner, Grey (April – May 2019) • Providing HR Generalist cover to a number of agencies under the Grey umbrella (Grey London, Grey Europe, Wildfire). This includes o Recruitment (to include employees, interns and freelancers) o Guiding, advising and training managers on Employee Relations issues o Management and coaching of HR Assistant • Also responsible for kick off and completion of a variety of projects, to include: o Employee wellbeing, to include manager training on Mental Health awareness o Review of HR Team processes and provide recommendations o Review of Payroll processes o Oversee and execute Learning Needs Analysis with key stakeholders HR Manager, BGRS (August 2017 – March 2019) Partnering with the Global HR team, people managers and employees in EMEA to support the overall business success, and to align HR practices with current and future business needs. • Responsible for overall HR Generalist support to EMEA client groups, including the design and execution of HR policies and processes. Building strong relationships across multiple functions and locations to best enable and support change management efforts. • Full ownership of employee relations activity, including applying policies, providing advisory services and supporting business operation. Improve people manager and employee performance by identifying and clarifying potential issues, coaching managers and providing solutions. Pro-actively assisting in addressing performance and behavioural issues, as well as identifying opportunities for performance improvement. • Developing regional HR policy, process and practice to ensure alignment and compliance with corporate policies and legal requirements. Continually reinforcing delivery of best practices locally. Responsible for the successful implementation, including education and communication. • Responsible for annual EMEA performance calibration process with people managers. • Responsible for training managers and employees on soft/business skills. • Fully responsible for benefits offering, including preparing recommendations of changes to local benefits in line with market demand and evolution. • Talent Acquisition oversight of EMEA recruitment processes and delivery. • Responsible for implementing global HR programs, policies and practices in the EMEA office. Interpublic Group – Interim Roles (November 2016 – July 2017) Starting as interim HR Manager at MRM Meteorite, I spent a total of 9 months in 3 different HR roles within Interpublic Group agencies, as the need arose. I was primarily responsible for providing both tactical and strategic HR advice to the board and senior business leaders. Talent Partner, Momentum UK (May 2017 – July 2017) Key achievements: • • • • Onboarding: refreshing and re-establishing the onboarding and induction process, including re-educating managers and ensuring a smooth process for all new joiners. Annual review: collaborating with President and CFO to execute company-wide pay review in line with annual appraisal and promotion process. Talent development: focus on high performing employees (HIPO) scheme, ensuring opportunities at global level as well as driving the local initiative, to ensure retention and further development of high performers. Close collaboration with executive coach, to assist board-level employees. Managing a team of five. People Partner, McCann London (February – May 2017) Key achievements: • Solely responsible for the launch of My Family Care, to a population of around 350 employees. • Worked on developing the capabilities of our early career employees; partnering with Leaders Unlocked, I encouraged them to represent the Agency and to build relationships with young people and underrepresented groups. • Preparation of Gender Pay Gap report. • Quickly built relationships with a new team and became a trusted advisor to employees and managers at all levels. Provided expert advice and guidance on ER issues, both to people managers but also coaching the more junior members of the HR team on best practice and approach. • Through the ongoing partnership with Radiocentre and the IPA, I ensured that employees developed and retained skills relevant to all methods of advertising. HR Manager, MRM Meteorite (November 2016 – February 2017) Key Achievements: • Quickly developed effective working relationships, influencing, challenging and educating managers where needed, as well as built excellent rapport with employees. • Worked in close partnership with the senior leaders to implement an organisational restructure from end to end, ensuring legal compliance, whilst also building management capabilities. HR Adviser, The Access Group (May 2015 – September 2016) • Provide advice and support on a range of HR and ER matters, best practice and current employment legislation • Delivery of operational HR activities, including performance management, absence management, disciplinary, grievance, induction, probation management, compensation and benefits. • Providing case management support to managers on employee relations issues as required, including change management. • Coaching and developing manager capabilities to ensure HR policies are applied fairly and consistently, whilst considering business objectives. • Projects included policy and systems development to promote best practice, as well as acquisitions and office closures. HR Business Partner, Discovery Communications (July 2013 – March 2015) Providing a blend of strategic and tactical HR support to attract, develop, engage and retain top talent. Working across multiple stakeholders and levels within the organisation to support the delivery of the division’s HR strategy. • Acting as advisor and facilitator to the business in key issues such as employee relations matters, organisational design, reorganisation and relevant communication; advising on employment law and supporting managers with change management initiatives. • Driving key HR initiatives across the organisation, including performance and talent management, succession planning and learning & development. • Coaching business managers; providing exceptional HR support, advice, guidance, skills and tools to proactively manage their teams effectively. • Actively participating and leading both division-tailored and Company-wide initiatives on learning and development, diversity and inclusion and compensation and reward. HR Business Partner, FremantleMedia Enterprises (April 2012 – June 2013) Key responsibilities in this role were to assist with implementation of HR strategies in line with the business objectives and growth plans, in addition to generalist activities. • Management and execution of significant restructure of the global FME business. • Advising employees and managers, in line with local country practice as well as corporate FME policy. • Working with the Head of HR on key projects to support the ongoing global development of FME. • Partnering with the Head of HR and the Head of Finance to implement salary and incentive plans that align with the performance of the business and employee delivery. • Facilitating the annual performance appraisal process, including training new employees and managers. • Management of the induction events and on-boarding experience for all new joiners in the UK and across global territories. • Management of the recruitment process up to VP level both within the UK and globally. HR Generalist, Antenna International (September 2007 – April 2012) HR Generalist, EMEA (September 2008 – April 2012) HR Project Consultant (September 2007 – September 2008) Interim HR Officer, Grant Thornton LLP (February 2007 – September 2007) HR Advisor, The Body Shop International Plc (May 2004 – January 2007) Recruitment Team Co-Ordinator, Berkeley Scott Group Plc (July 2003 – May 2004) HR Administrator, Sodexho Prestige at Lord’s Cricket Ground (April 2001 – February 2002) EDUCATION, QUALIFICATIONS AND OTHER INFORMATION • • • • • • • • Mental Health First Aider (2018) MA Personnel & Development – University of Greenwich (2012) Postgraduate Certificate in Professional Management (Merit) – Portsmouth University (2006) BSc Hons Hospitality Business Development – Bournemouth University (2003) City and Guilds Licentiateship for Personal Development Portfolio (2002) Intermediate Food Hygiene Certificate (2001) Savoy Educational Trust Scholarship (1999) Bilingual English/Greek; Italian, French and Spanish to conversational level