Maritess N. Tanguilig

MARITESS N. TANGUILIG Block 2 Lot 9 DHY Royale Homes Barangay San Andres Cainta, Rizal 1900 Mobile No. -; Residence No. - Email Add :- EDUCATION: Bachelor in Business Administration major in Marketing POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Sta. Mesa, Manila CAREER OBJECTIVE : To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement. QUALIFICATION: Achieved supervisory to managerial position in a respectable real estate housing developer with over 10 years experience in Sales Administration, Billing & Credit Operations group that provides strong support to meet the company sales generation, collections. takeouts and conversion of titles. Skills : - Management Skills, Organizing, Planning & Controlling Professional & Technical Proficiency Flexibility, Initiative, Creativity and Innovation Analytical Skills Team Leadership Customer & Sellers Relations Performance, Result Oriented Communication Skills WORK EXPERIENCE: ACM GROUP OF COMPANIES MANAGER – RETITLING & CONVERSION UNIT JULY 2014 – AUGUST 15, 2017 - Manage Retitling & Conversion Unit group - with (2) Conversion Specialist; (3) Liaison Officer/Assistant & 2 admin assistants. - Ensure that the team meets the monthly conversion efficiency rate and monitors each individual scorecard based on target. - Ensure that property titles are transferred under the buyer’s name within the timelines set in the company policy and deeds of undertaking. - Communicate with financing institution on the regular updates and compliances of collateral documents under deed of undertaking. - Establish and maintain an updated and accurate Database of buyer accounts for conversion, retitling, DOU compliance and retention. - Establish and monitors database of various cash advances released to retitling unit to ensure proper and on-time liquidation. - Support Credit Operations Group unit by providing technical requirements needed for takeout purposes. - Monitors all Pag-IBIG accounts with retention payable to the company to ensure compliance of documents and receive corresponding refund of retention receivables. - Monitor and ensure that all transactions are being done based on time frame. - Resolve concerns on all accounts due for conversion and retitling. MANAGER – BILLING & COLLECTION January 2014 – June 2014 - Plans, organizes, and controls the operations and activities of the work unit. - Supervision of billing and collection team - billing and collection supervisor and assistants. - Identify and implement strategic measures to meet collection targets and desired performance rating individually and for the group. - Consistently implement policies and procedures and/or establish and update policies and procedures deemed necessary for consistent implementation of actions and responsibilities of the unit handled. - Properly manage active, and delinquent accounts, including those with legal actions involved and elevate to BCOG Head critical account for appropriate actions. - Ensure correct and accurate set up of payment schedules between soft (MS Excel) and hard copy (index) records. - Check correctness of computations and Statement of Accounts prior to issuance. - Ensuring that milestones for sending demand letters, forfeitures and cancellations are being followed. - - Monitor and manage accounts endorsed for buyback and control penalties, if there are any. Coordinate with other units (such as Loans Origination, Conversion, Treasury, Accounting and Finance) and external entities, such as Pag-IBIG and PTC being a specialaccount, on behalf of the team. Meeting set of collection efficiency and delinquency rates. Report on the performance of the Unit and such other reports that may be requested from time to time. Prepares and submit monthly collection reports and monthly projections required by the Department Head. MANAGER – SALES ADMINISTRATION AUGUST 2012 – JANUARY 2014 - Performs job functions consistent with the corporate vision and mission statements and the core values of the organization; ensures that subordinate employees perform their respective functions in like manner. - Plans, organizes, and controls the operations and activities of the work unit. - Understands organization's direction, structure, and requirements. Analyzes organization's industry and competitive position in terms of existing database. Documents and analyzes required information and data. Prepares requirements, specifications, business processes and recommendations related to sales operations. Identifies and documents system deficiencies and recommends solutions. Assists in enforcement of activity deadlines and schedules. Takes input from supervisors, and sales networks and appropriately and accurately applies comments/feedback. Understands the necessity of standards and applies them consistently. Prioritizes multiple tasks effectively. Understands the components of running a fiscally successful project and cascade it to the group. Understands how various issues affect each other and the outcome of projects. - SUPERVISOR - SALES ADMINISTRATION DECEMBER 2010 – AUGUST 2012 - Checks folders of new bookings for completeness of supporting documents and reviews information on the Reservation Agreement, Buyer’s Information Sheet and Computation Sheet. To ensure the account folders were transmitted to Documentation group on time. - - Reviews , update and monitors “Sales Inventory” of new bookings, holding of units, re-opened units from billing & collection and documentation. Review and updates “Per Project Masterlist” for details of new reservations, buyer’s profile for records and monitoring of sellers’ performance. Checks and verifies encoded entries to the Accounts Management System (AMS). Endorse letter request from buyers / brokers on transfer of unit, financing, schedule of equity (if the accounts still with sales), broker on commissions/ offsetting & incentives, and various concerns of buyer outside of the approved policy/guidelines for approval of Sales Admin Head and VP for Sales. Ensures the proper monitoring and replenishment of the revolving fund for the payment of incentives as well as the petty cash fund. Submits to superior officers periodic reports on the operations and activities of work unit with corresponding analysis and recommendations. Checks and endorses to Finance request for payment of incentives prepared by sales admin staff. Provide support to Sales Operation group during sales events – open house, general assembly and broker’s night. Monitors the account deficiency, payment of 1st equity, commissions and incentives due for processing and inform the sales operations group for update. Sends out daily report on of new bookings, holding of units and tripping reports to management. Monitor and update monthly sales production per project, per sales network . Assist with sales operations sales activity during general assembly, open houses, sellers night. To ensure folder of new bookings are properly check and endorsed to Documentation on time. Other work experiences available upon request. PERSONAL : Date of Birth : 04 April 1975 Place of Birth : Mandaluyong City Civil Status : Single with (2) Kids Religion : Catholic