MARITES G. SAYSON
CUSTOMER SERVICE VA
I h e l p E - c o m m e r c e s e l l e r s r e ta i n th e i r
c u s t o m e r s , i m p r o v e c u s t o m e r s a ti s fa c ti o n
a n d i n c r e a s e s a l e s t h r o u g h m y c u s to m e r
support strategies.
AMAZON SELLER VA MASTERCLASS
I invested in this Exclusive Master Class the only training
program in the Philippines that teaches Filipinos how to
become an in-demand, sought-after Amazon virtual
assistant. This course provides updated topics/modules
from the 7-figure seller about managing Amazon Store
from Product Research to Account Management.
PERSONAL SKILLS
Proactive
Fast Learner and driven to action
Organized
Flexible
Reliable and Professional
Resourceful
Goal Oriented
Optimistic
PROFESSIONAL SKILLS
Customer Service
Product Research
Keyword Research & Optimization
Supplier Research/Management
Inventory Management Listing
Optimization
BACHELOR OF SECONDARY EDUCATION
This 4-year course has equipped me with high-level
critical thinking & problem-solving skills, developed my
communications skills, and computer skills.
CUSTOMER SERVICE REPRESENTATIVE-
Amazon is one of the e-commerce that provides accurate
and professional customer service to Amazon customers.
I worked as an Amazon Customer Service Representative
via live chat and e-mail. I can use my experience in
assisting customers effectively via chat/e-mail.
I help customers solve problems such us:
Locating a package or assisting a delivery driver to get
a package to the customer on time
Returning an item
Processing a refund or replacement for a damaged,
defective, missing, or lost package
Questions related to Prime Membership
Issues using gift cards Issues with promotions not
being applied on the order &more.
PRODUCT RESEARCHER - AUGUST 2021- OCTOBER 2021
H O W T O C O N T AC T M E-
I help Amazon seller in finding winning products for
replens with their business model as Amazon FBA Retail
Arbitrage.
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maritessaysonamazon.mystrikingly.c
om/
www.linkedin.com/in/saysonmarites/
live:maritessayson93
Microsoft Excel
Google Sheets
Zoom
Keepa
Rev Seller
Google Suite
