Marites Delgado | Freelancer Resume

MARITES DELGADO C A V I T E P H I L I P P I N E S - tesdelgado marites.ayson.delgado - marites-delgado VIRTUAL ASSISTANT & SOCIAL MEDIA MARKETING STRATEGIST ABOUT ME A BPO Specialist for three years and currently an effective Virtual Assistant to three clients. I have expertise in administrative and management tasks, with exceptional multi-tasking skills. I am computer skilled, proﬁcient in all documentation, record maintenance, and paperwork, ensuring accuracy and high-quality work. I am also equipped with excellent social media marketing and management skills. I am open to learning and adapting to different work demands. SKILLS • • • • • • Social Media Management Social Media Marketing Email Marketing Data Entry and Management Graphic Design and Logos Web Research • • • • • • Customer Service Email Management Calendar Management Product Listing English Fluency Other Administrative Skills Microsoft Excel Microsoft Ofﬁce Adobe Acrobat Google Products Google Analytics Constant Contact Zoho One Drive Dropbox • • • • • • • • • Canva Trello Teamwork JotForm Buffer Hootsuite Planoly Tailwind ManyChat • • • • Managers' Course 1 & 2 Public Speaking Constructing Clear Messages Intensive Grammar Review TOOLS • • • • • • • • • TRAINING & CERTIFICATIONS • • • • Social Media Management & Marketing VA Bootcamp Global Communications Training Strategic Planning EDUCATION Bachelor of Science in Nursing -) San Juan de Dios Educational Foundation, Inc. College Roxas Boulevard, Pasay City, Philippines WORK EXPERIENCE VIRTUAL ASSISTANT EMAIL MARKETER Progressive Practice Sales July 2019 - Present Accurately helping clients in their businesses by: VIRTUAL ASSISTANT EVENT MODERATOR Liberty Virtual Solutions June 2019 - Present Introduces and closes the speaker, engages with the audience and funnels questions to the speaker; posts polls and links in the chat; manages unexpected system glitches and provides support to the speaker. VIRTUAL ASSISTANT | RESEARCHER CONTENT CREATOR Anja Education Consultants November 2018 - Present Effectively assisting the client in her consultancy agency by: Assembling and updating digital brochures, clinic equipment, and statistics data. Sending out email marketing campaigns to potential clients. Managing data of students. Curating contents for social media posting based on the education industry. Researching and creating college and summer program lists for middle school and high school students based on a list of speciﬁc criteria. VIRTUAL ASSISTANT PRODUCT RESEARCHER Siow Jit Keong November 2018 - May 2019 Carefully researching Amazon and eBay products for client's store based on given criteria. SUBJECT MATTER EXPERT TEAM LEADER Collective Solution International April 2015 - March 2017 Expertly handled 20-25 agents and coached them in providing great customer service by answering their queries for customer situations they can't handle. Listing and posting products that will boost sales in client's store. Received supervisory calls and capabl resolved customers' concerns. Assessed team statistics weekly and evaluated agents monthly based on the metric data inputted and computed. CUSTOMER SERVICE REPRESENTATIVE Collective Solution International MAY 2014 - March 2015 Handled 70-80 phone calls daily and productively assisted customers in answerin general inquiries and processing applications and annual veriﬁcations, at the same time, efﬁciently inputting data into the system. REFERENCES Mr. Paulo Tajon Senior Operations Manager Collective Solution International-- Ms. Rizza Llamera Operations Manager Collective Solution International-- A P P E N FULL PERSONALITY STYLE REPORT D www.peoplekeys.com I X A P DISC INDEX P E N D I www.tonyrobbins.com X A P DISC INDEX P E N D I www.tonyrobbins.com X A P P E INTERNET SPEED TEST RESULT LAPTOP SYSTEM REQUIREMENTS N D www.fast.com I X