MARITES DELGADO
C A V I T E
P H I L I P P I N E S
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tesdelgado
marites.ayson.delgado
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marites-delgado
VIRTUAL ASSISTANT & SOCIAL MEDIA MARKETING STRATEGIST
ABOUT ME
A BPO Specialist for three years and currently an effective Virtual Assistant to three clients.
I have expertise in administrative and management tasks, with exceptional multi-tasking skills.
I am computer skilled, proficient in all documentation, record maintenance, and paperwork,
ensuring accuracy and high-quality work. I am also equipped with excellent social media
marketing and management skills. I am open to learning and adapting to different work
demands.
SKILLS
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Social Media Management
Social Media Marketing
Email Marketing
Data Entry and Management
Graphic Design and Logos
Web Research
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Customer Service
Email Management
Calendar Management
Product Listing
English Fluency
Other Administrative Skills
Microsoft Excel
Microsoft Office
Adobe Acrobat
Google Products
Google Analytics
Constant Contact
Zoho
One Drive
Dropbox
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Canva
Trello
Teamwork
JotForm
Buffer
Hootsuite
Planoly
Tailwind
ManyChat
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Managers' Course 1 & 2
Public Speaking
Constructing Clear Messages
Intensive Grammar Review
TOOLS
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TRAINING & CERTIFICATIONS
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Social Media Management & Marketing
VA Bootcamp
Global Communications Training
Strategic Planning
EDUCATION
Bachelor of Science in Nursing
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San Juan de Dios Educational
Foundation, Inc. College
Roxas Boulevard, Pasay City, Philippines
WORK EXPERIENCE
VIRTUAL ASSISTANT
EMAIL MARKETER
Progressive Practice Sales
July 2019 - Present
Accurately helping clients in their businesses by:
VIRTUAL ASSISTANT
EVENT MODERATOR
Liberty Virtual Solutions
June 2019 - Present
Introduces and closes the speaker, engages with
the audience and funnels questions to the speaker;
posts polls and links in the chat; manages unexpected system glitches and provides support to
the speaker.
VIRTUAL ASSISTANT | RESEARCHER
CONTENT CREATOR
Anja Education Consultants
November 2018 - Present
Effectively assisting the client in her
consultancy agency by:
Assembling and updating digital brochures, clinic
equipment, and statistics data.
Sending out email marketing campaigns to potential
clients.
Managing data of students.
Curating contents for social media posting
based on the education industry.
Researching and creating college and summer program
lists for middle school and high school students based
on a list of specific criteria.
VIRTUAL ASSISTANT
PRODUCT RESEARCHER
Siow Jit Keong
November 2018 - May 2019
Carefully researching Amazon and eBay products
for client's store based on given criteria.
SUBJECT MATTER EXPERT
TEAM LEADER
Collective Solution International
April 2015 - March 2017
Expertly handled 20-25 agents and coached them in
providing great customer service by answering their
queries for customer situations they can't handle.
Listing and posting products that will boost sales in
client's store.
Received supervisory calls and capabl resolved
customers' concerns.
Assessed team statistics weekly and evaluated agents
monthly based on the metric data inputted and
computed.
CUSTOMER SERVICE
REPRESENTATIVE
Collective Solution International
MAY 2014 - March 2015
Handled 70-80 phone calls daily and productively
assisted customers in answerin general inquiries and
processing applications and annual verifications, at
the same time, efficiently inputting data into the
system.
REFERENCES
Mr. Paulo Tajon
Senior Operations Manager
Collective Solution International--
Ms. Rizza Llamera
Operations Manager
Collective Solution International--
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FULL PERSONALITY STYLE REPORT
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www.peoplekeys.com
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DISC INDEX
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www.tonyrobbins.com
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DISC INDEX
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www.tonyrobbins.com
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INTERNET SPEED TEST RESULT
LAPTOP SYSTEM REQUIREMENTS
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www.fast.com
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