Marisa Koepsell

M K MARISA KOEPSELL CV APT 94 THE QUADRANTS BALLINCOLLIG P31 A095 CELL #- EMAIL:-LINKEDIN/MARISAKOEPSELL ABOUT ME EXPERIENCE A passionate marketing professional focused on delivering the highest quality product with a wide ranging skill set in Digital Design and Marketing. Including knowledge is market research, market segmentation, website design, social media marketing and digital design. Quality skills in auditing, document control, HACCP, FSMA and SQF. DESIGNER | OWNER DELICIOUSLY DESIGNED | CORK, IRELAND | 10/2019-CURRENT A digital marketing company focused on helping SME’s by allowing them to focus on creating the highest quality products while assisting with marketing or other consulting needs. Primarily focused on food businesses and digital marketing, however quality skills are also available. COMMERCIAL GRADUATE ANABIO TECHNOLOGIES | CARRIGTWOHILL, IRELAND | 04/2019-09/2019 Marketing for company including creation and management of social media, website redesign and any needed marketing materials Creation and overseeing of commercial sample procedure for customers. Assistance with quality related tasks such as creation of processes and internal auditing in preparation for upcoming audits. QUALITY ASSURANCE AND FOOD SAFETY SPECIALIST SKILLS ADOBE ILLUSTRATOR ADOBE PHOTOSHOP ADOBE INDESIGN WORDPRESS X3 SYSTEMS MICROSOFT OFFICES STASH TEA COMPANY | OR, USA |- Lead Auditor for SQF, QAI and FDA successfully achieving high company scores, opening up multiple sale channels and demonstrating high levels of food safety. Recall coordinator and designated PCQI, SQF, QAI and HACCP (including the associated document control) fulfilling the roles mandatory for the companies food safety and point person in case of a recall. Continuously developed and facilitated the international program allowing the company to sell to multiple countries while complying with international regulations. Worked collaboratively with other departments including; marketing, purchasing, operations, sales, supply chain and production to successfully launch the companies rebrand, including label review, new product development and reformulations. SUPERVISORY EXPERIENCE Supervised QA Technician’s to ensure they complied with company deadlines and completed assigned tasks necessary for production to proceed. Trained QA team members, Production employees and traveled to train employees at separate company location (CA) to ensure all parts of the production and QA process was running smoothly and allow the product to be continuously sold. Coordinated and conducted new employee interviews to find a candidate that would best fit with the company beliefs and position requirements. QUALITY ASSURANCE TECHNICIAN STASH TEA COMPANY | OR, USA |- Sampled raw materials to confirm that the product produced and delivered to the consumer was food safe. Prepared reformulated samples to determine the usefulness of a new/different ingredient to save the company time or money. QA tested bulk, blend and raw material products in a timely manner to ensure they would run effectively on the machines and keep production going. Trained production personal on SOP’s to ensure all parts of the production process was running smoothly, allowing the product to be continuously sold. Organized inventory management (including expired products and donations) and environmental monitoring program to ensure all products present in the facility were sellable and food safe. RESEARCH ASSISTANT WSU MAGNAN LAB | WA, USA |- Participated in Smoking Cessation and alcohol/exercise research studies contributing through data organization by developing a new system and format for the raw data to be incorporated in SPSS. Conducted Literary searches to enhance research skills and presented findings at weekly lab meetings where the useful information was further incorporated into the overall study. CERTIFICATES EDUCATION HACCP Certification SQF Certified PCQI Certified CNA course completion and certification for Washington State Phlebotomy course completion and certification for Washington State Driver’s license MASTERS IN FOOD BUSINESS AND INNOVATION UNIVERSITY COLLEGE CORK CORK, IRELAND 2019 CORE MODULES Food Entrepreneurship and Innovation Consumer Behavior and Relationship Management Strategic Food Marketing Global Food Policy Issues Food Branding and Digital Media Marketing BACHELORS OF SCIENCE IN PSYCHOLOGY GRADE POINT: 3.0, 83%-86% WASHINGTON STATE UNIVERSITY VANCOUVER WA 2016 Psychology bachelors focused on human behavior. Minor in Biology obtained as well. ASSOCIATES IN PRE NURSING GRADE POINT: 3.4, 89%-90% GREEN RIVER COMMUNITY COLLEGE AUBURN WA 2013 REFERENCES On request Associates covering pre-nursing such as Anatomy & Physiology, biology and chemistry ADDITIONAL EXPERIENCE CUSTOMER SERVICE ASSOCIATE AMAZON.CO.UK | VIRTUAL | 2020-CURRENT Part time remote vitual customer service role for Amazon answering customer calls and messages. NANNY CARE.COM | OR, USA |- Cared for a 4 month old girl 3-6 times a week providing for her daily needs. RECEPTIONIST ELEMENTS MASSAGE | WA, USA |- Answered phones and scheduled clients in a friendly and engaging manner DOG GROOMER DOG GONE CLEAN | WA, USA |- Direct customer exposure with customer service mindset teaching the consumer how to properly groom there dog or providing grooming services. Worked responsibly and independently, closing and opening the store and attending to customers.