With 6 years of valuable experience in the BPO industry, I bring a diverse skill set and expertise across various sectors including retail, travel and accommodation, financial, and healthcare. I am a hardworking and dedicated professional, committed to delivering exceptional results. As a certified Lean Six Sigma Green Belt, I possess a strong foundation in process improvement methodologies and strive for operational excellence. I am eager to contribute my knowledge and skills to drive success and growth within dynamic and challenging environments.