Marilou Pacda-an

MARILOU PADON PACDA-AN City Address: OD 174A Banig, Tawang, La Trinidad, Benguet Home Address: Pakpakitan, Madaymen, Kibungan, Benguet Contact Number:- E-mail Address-Skype Username: Marilou Pacda-an PERSONAL INFORMATION Civil Status: Married Birthdate: March 10, 1993 Birthplace: Pakpakitan, Madaymen, Kibungan, Benguet Ethnicity:Kankaney – Igorot Citizenship: Filipino WORK EXPERIENCE: Virtual Assistant (Part-Time) Holiday Lane Properties July 15, 2021- Present Replies to emails and messages from tenants about work orders and other concerns from the properties they are renting. Chat, email, text or call vendors to notify them about new work orders. Creates financial statements for Steve regarding his Profit and Loss, Tax, Mortgage, Depreciation and Owners Statement. Tools: RentManager, DocuSign Chat Support June 1, 2020- June 30, 2021 Talking to clients about their daily activities and making them occupied. They said it helps manage their stress to be able to talk to someone when they have a lot of problems. Entrepreneur November 26, 2016-May 31, 2020 Started with cooking and selling lunch for kids and when I have a lot of competitions, I started selling pre-owned clothes for children and adults. Reservation Sales Specialist InterContinental Hotels Group, SC Reservations Camp John hay, Baguio City June 2012- November 25, 2016 Deals with guests looking to make reservations and guests who wants to modify or cancel any existing reservations. Helped uncertain guests in finding the best hotel that suits their needs and wants. Helps them about the local tourist spots if there are any in the area. Learned the value of teamwork and how to cope with differences of attitudes and beliefs within a team to make it work. EDUCATIONAL BACKGROUND Sinipsip National High School Sinipsip, Angaleyguey, Buguias, Benguet April 2009 Bachelor of Science in Business Administration major in Accounting Saint Louis University, Baguio City, Philippines June 2009 - March 2011 Undergraduate PERSONAL SKILLS Interpersonal skills Customer Service Sales Good oral and written communication skills Fast Learner Open to feedback Flexible and able to multi-task Values teamwork Can work alone or with a group Good Computer skills: MS Office and Internet applications Goal Driven CHARACTER REFERENCES Glenda Tavas Virtual Assistant Moxie PPM- Ms. Emily Tampoa Team Manager IHG-