Marileifi Brea

MARILEIFI BREA RAMON. BOOKKEEPER | BILINGUAL CUSTOMER SERVICE | VIRTUAL ASSISTANT. CONTACT CAREER OBJECTIVE Detail-oriented and reliable bookkeeping professional with experience as a Bookkeeping Assistant, skilled in managing financial records, processing transactions, and maintaining compliance with financial regulations. Strong background in customer service and virtual assistance, with a proven ability to adapt quickly, solve problems, and work independently. Committed to providing high-quality support that contributes to business growth, financial accuracy, and operational efficiency.. Phone +1 - Email-LinkedIn linkedin.com/in/marileifi-brea EDUCATION PROFESSIONAL EXPERIENCE FREELANCER (UPWORK) Bookkeeping Assistant – Remote (2025-) • Payroll Processing, Monthly Bookkeeping, Bank Reconciliations • Invoicing , generate reports , book appointments with clients. THE HELLO TEAM Customer service & Scheduling Coordinator – Remote (2022 – 2025) • Provided Virtual Administrative Support included data entry and research for internal teams. • Handled appointment scheduling via email and phone, client communication follow-ups. • Delivered responsive customer service support and ensured client satisfaction. TELEPERFORMANCE Bilingual Billing Customer Service Support – Remote (2021 – 2022) • Provided non-voice support via email and chat. • Processed refunds and managed pending invoices. EL PROGRESO DEL LIMÓN Customer Service Representative – In Person (2020 – 2021) ff Autonomous University of Santo Domingo (UASD) Bachelor’s Degree in Accounting 2024 Honors: cum laude (GPA: 3.6/4.0) • Provided Face to Face Customer Service and addressed client concerns. • Handled inquiries, claims, and provided product assistance. RELEVANT SKILLS • Bookkeeping (Quickbooks, Xero,Wave , Excel) • Self-Motivation & Time Management • Payroll Processing & Invoice Management • Bank & Account Reconciliations • Bilingual Customer Support (Email, Chat & Phone) • Appointment Scheduling & Calendar Coordination • Data Entry & Administrative Support • CRM Platforms: Zendesk, HubSpot, High-level