Marijoe Loma

I am a customer service-oriented professional with ±6 years of overall BPO experience, ±3 years of team management experience, and ±3 years of experience working remotely as an Executive Assistant/Operations Manager.

I approach new situations with enthusiasm, enjoy the challenge of learning something new, and I am always willing to go beyond the minimum expectations to make sure I serve my clients’ expectations and deadlines.

My Skills:

• Customer Service

• Team Management

• Process Improvement

• Administrative Support

• CRM Management

• Email Management

• Calendar Management

• Data Analysis

• Email Marketing

Software and Application:

• Marketing (Mailchimp, JustCall, Nectar Desk)

• Google Suite (GDrive, Sheets, Forms, Docs, Calendar)

• Communication Tools (Slack, Zoom, Skype, Whatsapp)

• MS Office (Word, Excel)

• PipeDrive CRM

• Quickbooks

• Calendly

Industry Exposure:

• VA Claims

• Credit Card Services

• Accounting Software

• Student Loans

Values and Qualities:

• High level of accountability and ownership

• Proactive and forward-looking

• High level of Initiative and Innovation

• Ability to handle stress

• High level of integrity

• Exceptional work ethic

• Detail-oriented

I look forward to working with you and helping you streamline your tasks to improve your business' productivity.

** Rate is negotiable depending on your business needs.