Marijed Barbacena Baral

Marijed Barbacena Baral #47 Katihan Street Poblacion Muntinlupa City 1776-- / - Objectives To seek a job that allows me to grow professionally while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination, and resourcefulness. Working Experience Company: Embry Health Position: Patient Success Specialist (Freelancer) Date of Service: January 2022 – August 2022 Job Description: • Schedule patient Covid19 test thru phone call. • Verify patients’ information over the phone. • Answer patients’ inquiries over the phone and thru chat. • Send patients’ Covid19 test results. • Follow up on patient’s Covid19 test result in the laboratory. • Call the insurance company to verify patients’ eligibility for Covid19 test. Company: Embry Women’s Health Position: Remote Admin / Patient Care Support (Freelancer) Date of Service: December 2020 – January 2022 Job Description: • Closed patients encounter in clinic records. • Send patients Covid19 test results in a timely manner. • Closed patients’ cases immediately. • Update patients’ insurance records for billing purposes. Company: Flagship One Position: Account Manager / Phone and Chat Customer Support (Freelancer) Date of Service: August 2020 – December 2020 Job Description: • Answers phone and chat customers’ inquiries and follows up in a timely manner. • Call business entities to follow up company’s order. • Check customers’ order status. Company: Position: Date of Service: Address: ARB Call Facilities Loan Originator / Collections Agent April 2018 – September 2020 12th Floor Ayala South Park Alabang, Muntinlupa City Job Description: ● Post Submission Loan Application and Client Expectation Management ● Liaising with Brokers and Lenders to ensure that loans are approved as efficiently as possible. ● Loan approval coordination with Brokers, Lenders and Solicitors to ensure deadlines are met. ● Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department. ● Developing debt collection strategies and plans. ● Negotiating settlements to receive payment on a certain percentage of the debt. ● Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied. Company: Position: Date of Service: Address: Job Description: IBEX Philippines Customer Service Representative / Sales Agent February 2016 – December 2017 7th Floor SM BF President’s Avenue Sucat, Parañaque City Provide customers a resolution with regards to their billing and general information over the phone protocol and transition to sales to provide better entertainment. Company: Position: Date of Service: Address: Job Description: AIG Shared Services Business Process Associate / Insurance Agent June 2013 – April 2015 Northgate Cyberzone Alabang, Muntinlupa City Data entry of customer’s insurance claims in specific software. Company: Position: Date of Service: Address: Job Description: American Data Exchange Inc. Business Processing Associate November 2010 – January 2012 La Puerza Compound Alabang – Zapote Road, Las Piñas City, Philippines Data entry of the customer’s information in specific software. Educational Background Tertiary: Course: Years Graduated: Address: Pamantasan ng Lungsod ng Muntinlupa Bachelor of Science in Business Administration – Major in Operations Management April 2013 NBP Reservation Poblacion, Muntinlupa City, Philippines 1770 High School: Year Graduated: Address: Muntinlupa National High School March 2007 NBP Reservation Poblacion, Muntinlupa City, Philippines 1770 Elementary: Year Graduated: Address: Putatan Elementary School April 2003 San Guillermo Street Putatan, Muntinlupa City, Philippines 1770 Personal Information Age: Date of Birth: Place of Birth: Nationality: Marital Status: Languages Spoken: Skills: 31 Years old April 8, 1991 Pasay City, Philippines Filipino Married Tagalog and English Computer Literate – Microsoft Office (Word, Excel, PowerPoint, Access) Character References Ms. Fairmay Domingo Team Leader, ARB Call Facilities - Mr. Danny Rivera Team Leader, ARB Call Facilities - ____Marijed V. Barbacena_____ Applicant