Marigem F. Dela Cruz

Marigem F. Dela Cruz JOB OBJECTIVE To obtain a job where I can maximize my administration skills and management experience. CONTACT DETAILS-www.linkedin.com/in/marigem-dela-cruz-518a75125 Phase 5 Block 6 Lot 10, Magsaysay Street 12th Street, Pacita San Pedro 4023 Laguna, Philippines -/ - WORK EXPERIENCE Assistant Operations Manager Madison Retailers, Incorporated Makati City, Philippines July 2007 - June 2012 Store Supervisor Madison Retailers, Incorporated Baguio City, Philippines June 2004 - June 2007 EDUCATION Bachelor of Science Pines City Colleges, Baguio City 2002 Responsible for the over-all sales and operations of all retail store branches nationwide.  Prepared sales and financial reports, sales analysis, forecasting of monthly store target and incentive computation.  Contributed articles on policies and procedures memorandum and marketing promotions.  Train and develop store personnel to deliver excellent customer service and drive them to achieve sales target.  Monitored store manpower complements, planning and performance rewards.  Liaise and a good team player with the other workforce of the company.    o o o o Supervised sales and operations of the branch. Achievements: Best in Inventory Control 2007 Best in Store Operations 2006 Best in Customer Service- End of Season Sale 1st Runner-up SKILLS Computer Literate - MS Word, Excel and PowerPoint. Administration tasks – data entry, research. Retail store operations. Account management. Email Management. Client Database Management. Marketing promotions. Multi-tasking skills w/ strong attention to details. A good team player. A person of Integrity and Loyalty.