Marielys Yagua

Marielys Yagua

$15/hr
Customer Care Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Suwanee, Georgia, United States
Experience:
2 years
MARIELYS YAGUA BIRTHDAY: February 11, 2003 PHONE:- ADDRESS: 627 Arbour Way Suwanee GA 30024 E-MAIL-PROFILE: Energetic, highly motivated, and organized. Outstanding communication skills with personable, independent nature committed to producing top quality work. Positive and upbeat attitude; gets along well with co-workers and management, and enjoys a team environment with maximum opportunities for advancement. Thoroughly enjoys challenges and committed to a long-term career with a company on the rise. PROFESSIONAL EXPERIENCE: Current: Sykes Enterprises Inc. Customer Care Specialist ● Multitasking ability - able to input data or research information while on the phone with the caller, able to talk and type a must ● Help customers create legal documents without necessarily having to hire a lawyer. ● Assist customers with existing business formation documents ● Inform customers of state requisites and laws that may apply to them based on their case, and help them resolve any pending issues ● Aid customers with any subscription-related questions, modifications, and troubles June/2021 to November/2021 FOREVER 21 Retail Associate ● Open/close store ● Sort and tag products accordingly ● Clean and mop store when necessary ● Open/close register ● Organized store depending on the season, holiday, or collections ● Assist clients with fitting rooms, purchases, and general questions October/2020 to June/2021 Panera Bread Team leader ● Restocked all food stations ● Prepared food for the customers ● Clean restaurant ● Took care of inventory ● Supervised team ● Took care of large orders ● Open/ close restaurant ● Took part in meetings to discuss changes in menu items, regulations, and rules of the company Westin Pool Area Server ● Took all orders from pool and bar area guests ● Served all guests accordingly ● Assisted in maintaining grounds neat and organized ● Met with team to discuss to plan, discuss the logistics of the team, and update the dynamics of the day-to-day system ThredUp Warehouse Associate ● I used to work at a very important station. I had the responsibility to process each item with quality check assigned, also I used to notate each imperfection or details needed to continue with the process for the next station.
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