Marielle Mendoza

MARIELLE FERNANDEZ MENDOZA Block 10 Lot 10 P2 Tambis St. Juliville,Tigatto Davao City-- PERSONAL SUMMARY____________________________________________________________ Hardworking and motivated with experience in BPO companies for four years. With these experiences, I am skilled at building effective and productive working relationship with client and staff. Committed to processional and personal excellence. COMPETENCIES________________________________________________________________ •Communicates effectively and contributes significantly to a team • Pursues everything with energy and drive and a need to finish • Knowledge in various computer applications such as Microsoft Office, MS excel and Microsoft Power Point PERSONAL DATA________________________________________________________________ Age: 24 years old Birthdate: August 12,1996 Height: 5’2 Religion:Roman Catholic Status: Married Spouse: Niño Elizon Mendoza EDUCATION____________________________________________________________________ Primary: Base Camp Elementary School Year Graduated :2008 Secondary: Bukidnon National School of Home Industries Year Graduated : 2012 Tertiary: Bukidnon State University Bachelor of Elementary Education Year Graduated: 2016 Licensed Professional Teacher -Year 2017 WORK EXPERIENCE____________________________________________________________ Expedia Service (CSR) Teleperformance Davao From April 2016-July 2016 Booked flights, hotels and cars for customer Process cancellation of bookings Process refund Process rescheduling of bookings At&t Technical Support (CSR) VXI Global Holdings From September 2016-May 2017 • Assist customer on how to troubleshoot their tv,remote and tv box • Set technician visit to customers • Process cancellation of service Macys ( CSR) Convergys Davao From November 2017 - March 2018 •Received calls from the customer and place orders on macys website on their behalf. • walk through customer on how to place orders through macys website • Track customers order • Process cancellation by customers request • Process refund or re delivery for orders that was not received by the customer Doordash ( Order Placer ) CNM Solutions From May 2018- December 2020 •call restaurants to place to go orders in behalf of the customer CHARACTER REFERENCE Angelica Jane Buhian 51 Talk Online Teacher - John Michael Clarin Team Leader Cnm Solution-