Mariella Jovelle Sagsagat

Mariella Jovelle Sagsagat Virtual Assistant “Hi, I’m Mariella, a Virtual Assistant with a strong background in customer service and non-voice support. I help clients stay organized, manage communications, and create simple designs that support their brand.” Core Skills • • • • • • • Email Management Calendar Scheduling Customer Support Customer Service Data Entry Canva Design (Basic Graphics) Task & Project Management Key Strengths • • • • Detail oriented and organized Strong written communication Fast learner with new tools and systems Dedicated to providing excellent support Email Management "This sample shows how I organize emails using labels, colors, and categories. It demonstrates my ability to keep an inbox structured so that important messages are easy to find and respond to." “Example of structured email categorization.” Calendar Management “I created a sample weekly calendar to demonstrate how I organize schedules, balance priorities, and assign color codes for easy tracking. This mock-up shows how I can keep tasks and events clear, structured, and easy to follow.” “This mock-up highlights my ability to keep schedules organized and easy to follow.” Customer Support Customer support requires patience, empathy, and clear communication. The examples below show how I handle different customer concerns, ensuring timely and professional resolutions. These examples demonstrate my approach to addressing customer inquiries effectively. I focus on providing clear instructions, reassurance, and practical solutions while maintaining a professional tone. Data Entry "Data entry requires accuracy, speed, and attention to detail. The example below demonstrates how I organize and manage information efficiently while maintaining consistency." "This example highlights my ability to handle structured information systematically, ensuring all data is accurate, organized, and ready for reporting or analysis." Canva Design "I also use Canva to create simple and creative designs. Below is a sample book cover I designed for one of my personal short stories, showcasing my ability to combine visuals with storytelling." "This sample illustrates how I apply Canva to design creative yet professional layouts." Task & Project Management I am capable of organizing and tracking tasks using simple project management tools such as Excel. This helps ensure deadlines are met, priorities are clear, and progress can be easily monitored. This sample demonstrates how I can keep track of multiple tasks in a structured way, ensuring projects run smoothly and nothing gets overlooked. Thank You / Let’s Connect! Thank you for reviewing my portfolio. I look forward to helping you stay organized, manage communications, and support your business needs as a Virtual Assistant. Email:-