Mariele Kaye Indoyon

MARIELE KAYE M. INDOYON--1158-A CPG North Avenue, Ubujan District, Tagbilaran City, Bohol OBJECTIVE Passionate about talking to people and making a real difference. I’m seeking a spot in sales, customer service, or marketing where I can quickly build good relationships, understand client needs, and proactively contribute to achieving targets and helping the team succeed. I excel at making customers feel heard and valued, building trust that leads to lasting positive experiences. WORK EXPERIENCE Customer Service Representative - TaskUs June 2022 - March 2023 Resolved customer inquiries and complaints effectively, exceeding satisfaction targets. Handled inbound calls and emails, providing accurate and timely information on products, services, and accounts. Exceeded customer satisfaction goals and contributed to team success. Effectively resolved complex customer issues and proactively assisted teammates. Student Intern - Coca-Cola Europacific Aboitiz Philippines - Tagbilaran City Plant February 2025 - May 2025 Provided support to the Finance, Human Resources and Sales Department Communicated with different outlets to raise awareness of the company’s promotions. Gained practical experience in financial opertions, administrative task, and sales support. EDUCATION Holy Name University Bachelor of Science in Business Administration major in Marketing Management - Holy Spirit School of Tagbilaran Senior High School - Holy Spirit School of Tagbilaran Junior High School Grace Christian School of Tagbilaran Elementary - KEY COMPETENCIES Teamwork Adaptability Software Proficiency (Canva, MS word, Excel, Powerpoint) Lead Generation Customer Service Rapport Building Valid Driver’s License - AWARDS AND RECOGNITION 34TH COMEPP NATIONAL CONFERENCE Champion in Business Video Advertisement 2ND REGIONAL CONFERENCE 2nd Runner-up in Business Video Advertisement REFERENCES Arvin Biongcog Territory Sales Manager - General Trade Sales Coca-Cola Europacific Aboitiz Philippines - Tagbilaran Plant- Gigi Rose Enriquez People Operations Partner Coca-Cola Europacific Aboitiz Philippines - Tagbilaran Plant- Maria Ailene Villa Finance Business Partner Coca-Cola Europacific Aboitiz Philippines - Tagbilaran Plant- November 2024 November 2024