Mariele Erika Rodriguez

MARIELE ERIKA RODRIGUEZ BUSINESS DEVELOPMENT REPRESENTATIVE ABOUT PROFESSIONAL SKILLS Appointment Setter Sales and Marketing Production English Teaching Prospecting Project management Software Proficiency Photo editing Market research PERSONAL SKILLS Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated Detail Oriented CONTACT --SM Homes, Caloocan City Philippines Self‐motivated professional with great experience as a business development representative, lead generation specialist, a virtual assistant, an ESL Teacher and an appointment setter. WORK EXPERIENCE BUSINESS DEVELOPMENT REPRESENTATIVE/ APPOINTMENT SETTER Elite Motors Inc. | October 2018 - Present Setting appointments, making follow up calls and e-mails to achieve high show rate and sales. E-mailing, cold calling and taking inbound calls for clients and potential clients. Creating leads. PRODUCTION AND SALES ASSISTANT Promotive Group Pty Ltd | March 2016 – September 2018 Assisting customers with their orders and and product inquiries Providing quotations, communicating deadlines, and following-up with internal and external partners to ensure on-time completion. Tracking shipped orders. ESL TEACHER | SPECIAL PROJECT INSTRUCTOR MARKETING CAMPAIGN 51talk | October 2014 – September 2016 Prepare course materials and design lessons that cover all aspects of the English language, whether written or verbal. Keep track of student progress and customize individualized plans for students with special requirements. Provide exceptional free trial classes to potential students and give proper assessment and evaluation to ensure high enrollment rate. DISPUTES AND CLAIMS SPECIALIST PayPal Holdings, Inc | December 2013 - September 2014 Resolve complaints or appeals related to billing, damaged merchandise, credit issues or unsatisfactory products and services. Respond to email and inquiries related to damage claims, delinquent accounts, or other customer issues. Gather data and conduct research related to customer claims and complaints, prepare correspondence, and provide dispute resolution services to claimants, businesses or third parties. INTERNATIONAL CERTIFICATION Tesol Certified Sam & Tom Certificate Microsoft Word 2007 Microsoft Excel 2007 EDUCATION INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) Bachelor's Degree International Electronics and Technical Institute