I have almost 3 years of experienced in the BPO industry, a Customer Service representative and an Outbound sales representative, and more than 2yrs or non BPO industry. I am a computer literate (Ms Word, Ms Excel and Ms power point. I have strong leadership skills and good attitude in dealing with different kinds of people or customers. I'm fun to be with and energetic. I'm good in time management and can meet deadlines. A positive person and see opportunities in every situation. I have a good attitude towards work and I believe that your business is my business too. That's why I give my best in every task or job that I do. I'm interested in enlightening and helping customers, provide good customer service, polite and professional when dealing with customers. I'm a good listener and can solve problems before it is getting worst.