DIZON, MARIEL AMSLY CRUZ
2305 San Simon St. Angeles Ext. Gen. T. De
Leon, Valenzuela City
Mobile: -
Email:-PROFESSIONAL EXPERIENCE
ASIATRAVEL.COM PHILIPPINES
Business Development Manager (August 2017 - November 2017)
- Determines way in converting sales by implementing marketing strategies and
analyzing trends and results
- Establishes sales objectives by forecasting and developing sales quotas for
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regions and territories; projecting expected sales protocols and procedures
Maintains relationship with clients by providing support, information, and guidance
Researching and recommending new opportunities, source of profit and
service improvements
Monitor the program on accounts across all domestic sales channels and pinpoint
ways to penetrate new markets
Carries out special projects/tasks as required by the management
Prepares weekly, monthly, quarterly and fiscal reports
Updates status of accounts movement via CRM daily
BCD TRAVEL PHILIPPINES (Philscan Travel and Tours Inc.)
Supervisor, Sales and Account Management (December 2016 - June 30, 2017)
- Responsible for the Retention and Development of medium to large Global
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Corporate clients
Spearheads the Acquisition of Local Corporate clients
Acts as Implementation Lead for assigned projects
Oversees the Client’s Travel Program implementation according to its travel policy,
SLA and KPI
Collaborates with different Country Leads for streamlined program implementation
Provides extensive detailed analysis reports to clients to track program movement
Conducts Business Review to clients on a regular basis
Performs negotiation with 3rd party suppliers
Creates contracts/agreements and pricing proposals
Records status of Local/Global clients thru Salesforce
- Conducts external travel seminar/training to clients for smooth operational
execution
- Carry out decision to resolve escalated challenges
- Promotes tools and platforms towards an effective travel program
- Provides guidance and instructions to junior colleagues to meet the desired task
result
- Conducts internal training to Junior colleagues to align understanding and
expectations
- Works directly with clients and colleagues in Singapore regarding system
integration project to automate the travel approval and travel booking process via
Concur
BCD TRAVEL PHILIPPINES (Philscan Travel and Tours Inc.)
Senior Sales and Account Executive (February 2016 – December 2016)
- Responsible for the Retention and Development of medium to large Global
Corporate Clients
- Acquisition of Local Corporate clients based on assigned pipeline
- Acts as Implementation Lead for assigned projectsOversees the Client’s Travel
Program implementation according to its travel policy, SLA & KPI
- Collaborates with different Country Leads for streamlined program implementation
- Provides extensive detailed analysis reports to clients to track program movement
- Conducts Business Review to clients on a regular basis
- Performs negotiation with 3rd party suppliers
- Creates contracts/agreements and pricing proposals
- Records status of Local/Global clients thru Salesforce
- Provides guidance and instructions to junior colleagues to meet the desired task
result
- Conducts external travel seminar/training to clients for smooth operational
execution
- Carry out decision to resolve escalated challenges
- Promotes tools and platforms towards an effective travel program
BCD TRAVEL PHILIPPINES (Philscan Travel and Tours Inc.)
Sales and Account Executive (February 2014 – February 2016)
- Responsible for the Retention and Development of small to medium Global
Corporate clients
- Acquisition of small Local Corporate clients based on assigned pipeline
- Acts as back-up implementation Lead for assigned projects
- Oversees the Client’s Travel Program implementation according to its travel policy,
SLA & KPI
-
-
Collaborates with different Country Leads for streamlined program implementation
Provides extensive detailed analysis reports to clients to track program movement
Serves as back-up Account Manager during Business Review of client
Creates contracts/agreements and pricing proposals
Records status of Local/Global clients thru Salesforce
Promotes tools and platforms towards an effective travel program
ASIAN INSTITUTE OF MANAGEMENT - CONFERENCE CENTER MANILA
Front Office Representative (July 2011 – December 2013)
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Acted as the front liner of the hotel for the arriving and departing guests
Responsible for check-in and out of guests
Handled guest complaints and provides resolution for effective customer service
Managed additional accommodation requests of the guests
Handled Room reservation/booking (Walk-in)/ via phone/ via e-mail
Coordinated transportation arrangements for guests
Performed cashiering functions - Room bills payment
TRAININGS ATTENDED
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Product Technology Conference (Asia Pacific Superstar - Singapore 2016)
Personal Development Mentoring BCD Travel 2016
Critical Thinking Workshop – BCD Travel Philippines 2016
Fraud Risk Assessment – BCD Travel 2016
Regional Sales Seminar – BCD Travel (Singapore and Thailand) 2015
Amadeus System Training 2014
English Grammar and Effective Business Writing Training 2012
Customer Service Excellence: Ethical Business Communication 2012
Personal Effectiveness and Values Integration Program 2012
Customer Service Training (Asian Institute of Management) 2011
Integrated Training Courses in Hotel and Restaurant Operations 2011
SOLAS Training in Magsaysay at Tanza Cavite 2010
International Tour Training (Beijing, Shanghai, Hongkong and Macau) 2010
SKILLS AND STRENGTHS:
- Knowledgeable in Fidelio, Micros Opera, Sabre, Amadeus, Salesforce, Concur,
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and Get-there
Knowledgeable in use of Salesforce as source of business opportunities and
project initiatives
Highly Motivated, coherent, optimistic and ability to perform multitask
Good decision-making skills and ability to solve issues
Able to develop excellent relationship with customers
Articulate, requires minimal training, and able to provide great customer service
LANGUAGE: Filipino and English
PERSONAL DATA:
Date of Birth:
August 14, 1991
Sex:
Citizenship:
Female
Filipino
EDUCATION:
Collegiate Level:
COLEGIO DE SAN JUAN DE LETRAN
Muralla St., Intramuros Manila
BS HOSPITALITY MANAGEMENT
Batch 2011
- Member of Hospitality Management Society
Secondary Level:
OUR LADY OF LOURDES COLLEGE
Gen. T. De Leon, Valenzuela City
Batch 2007
CHARACTER REFERENCE:
Rowena Torres
Position: Head of Sales - Ezeego1
Contact no.: -
Arlina De Jesus
Position: EVP & GM - BCD Travel Philippines/Philscan Travel & Tours Inc.
Contact details upon request
