Mariel Desamparado

I have worked in the customer service field for 7 years. Handled inbound customer support and technical calls from within US and Australia. Worked as a chat and email support for 2 years, handled order processing and fulfillment tasks, refund, product inquiries, and sales. I have experience using software tools such as LiveChat, LivePerson, FreshDesk and a few CRM systems. I have good communication skills, I am used to multitasking and great at time management.