Marie Singson

Hi! It would be a pleasure to assist you in bringing much success to your business.

Services I offer: 

• Customer service (inbound and outbound calls, chat and email support) 
• SEO
• Data Entry
• Transcription
• Internet Research
• Calendar Management
• Email Management
• Social Media Management

Past experiences:

• Convergys Fraud Analyst (Apr 2010- Aug 2010): 

    - made sure customers' credit cards were safe from fraud

    - review credit cards for suspicious transactions

    - experienced in taking inbound and outbound calls

    - effectively handled and resolved customer queries and disputes

• Paragon Int'l Customer Service Representative (Nov 2010- October 2011)

    - chat and email support staff 

    - handled 6 chats at a time, each with different cocerns

    - assisted customers in navigating our website, from settling their bets to helping them 

     with withdrawals

I am also currently enrolled in the best training program here in the Philippines so that I can become an excellent virtual assistant. I would love to hear from you if you have any inquiries regarding my line of work and expertise.