Marie Roselle Benebe

MARIE ROSELLE BENEBE | DATA ANALYST - |-| https://www.linkedin.com/in/marie-roselle-benebe-4a84261a2 PROFESSIONAL SUMMARY A process and detail oriented Data analyst with more than 3 years in the field of Insurance Technology and API integration. With experience in creating data visualizations, analyzing reports and presenting data to business executives. Led a team in setting up data analytics processes and tools for data-driven process management. CORE COMPETENCIES Statistical, Data and Insight Analysis PostgreSQL Project Management Advanced Microsoft Excel Detail-oriented Process Management RELEVANT PROJECT Data Analysis of Yellevate's Client Disputes Refocus Digital Academy 2023 Lead a group of five junior data analysts in analyzing, visualization and generated insights and recommendations using data collected about the disputes which was used on probable strategies to deal with disputes effectively. Designed a work framework that entails a systematic process management PROFESSIONAL EXPERIENCE Spoke, LLC New York Operations Manager | November, 2021 - 2023 Manage day-to-day planning and operations of team from different offices Worked with the Broker Buddha’s Customer Success and web developers in resolving hardware/software issues as they pertain to reviewing platform, generating 100% of API IDs, and generating PDF files preview. Lead a team of three quality assurance analysts that spearhead quality audit on smartdriven web forms surpassing 120 points per week Monitor, track and evaluate associate performance based upon pre-determined Key Performance Indicators (KPI’s) and provide personal feedback to associate to ensure all goals are met and standards are adhered to Spoke, LLC New York Quality Assurance Analyst | March, 2020 - November, 2021 Conducted root-cause analysis and suggest any viable action plan to monitor 97-99% quality score of digitized forms Analyzed quality trends and submittal of the daily/weekly/monthly quality report as basis for process and operations management improvement Philippine Statistics Authority ISO Quality Management System Documenter | August, 219 - December, 2019 Lead a team of five members to spearhead secretariat services to Regional meetings Collaborated compilation of data for publications and special release Generated statistical analysis and data visualization for presentation Maintained filing system of QMS-ISO forms CERTIFICATIONS Preparing Effective Presentations and Infographics Philippines Statistics Authority 2019 Introduction to Data Science LinkedIn Learning 2019 Data Analytics and Visualizations Refocus Digital Academy 2023 Leadership Development Traning Areté Leadership Consultancy 2022 EDUCATION 2015 - 2019 | Dean's Lister | Saint Louis University Bachelor of Science in Business Administration major in Business Economics