Marie Leiter

MARIE LEITER, MS, PHR Phone:- Fair Winds Way· National Harbor, MD 20745Email:- SUMMARY OF QVALlflCATlONS SENIOR HUMAN RESOURCES MANAGER Results-oriented, proactive Human Resources professional with more than 17 years' experience leading strategic and operational initiatives. Ability to partner with business managers organization-wide in the creation and execution of programs and processes that increase staff satisfaction; provide organization risk protection; and ensure well-trained, productive staff members. Trusted by senior leaders to handle sensitive personnel issues with the highest degree of confidentiality. PROFESSIONAL EXPERIENCE---------- OWNER & HUMAN RESOURCES CONSULTANT Leiter Human Resources Consulting, Washington, DC August 2014-Present Provide small- and mid-sized businesses with creative, cost-effective solutions to urgent, pervasive human resources challenges, resulting in large savings for clients. Partner with company leadership to align human resources strategy with business objectives. Implement human resources best practices for business efficiency and profitability MANAGER OF HUMAN RESOURCES Terma North America (TNA), Inc., Arlington, VA September 2013-August 2014 General responsibilities: Lead sales-team of twelve Account Executives in Southeast with $20 million book of business in capital and rental of ArjoHuntleigh Therapeutic Support Systems, Active, Passive and Ceiling Lifts. Specific responsibilities and highlights: Finished-% TP for capital and 100% TP for rental. Third out of fourteen districts in United States. Provide leadership and serve sales-team while driving the negotiation and closure of large capital and rental agreements. Develop and present analytics/ROI models necessary to win large ION and GPO contracts Super-User and Lead Trainer for ERP and Customer-facing online systems. Reviewed and modified employment application to ensure legal compliance. Completed background checks on new hires, and modified offer letters for employment. Recruited 2 Business Development Managers without incurring search firms costs. Reconciled monthly invoices from all carriers. SENIOR MANAGER EMPLOYMENT & EMPLOYEE RELATIONS March 2012-September 2013 Center for Naval Analyses (CNA), Arlington, VA Managed and led internal and external employment processes for non-profit military research organization. Provided corporate oversight of employee relations issues and tracked workforce metrics while building and sustaining a respectful workplace. Supported staffing needs, Affirmative Action Plan, and diversity initiative through development of new and improved methods and procedures. Managed team of 3 HR Business Partners and 1 HR Administrator. HUMAN RESOURCES DIRECTORMarch 2008-March 2012 Allied Technology Group (now ManTech International), Rockville, MD Directed HRDepartment for ATG and JIL (a newly acquired company) totaling 459 employees for $80M company providing advanced technological services to the United States government. Handled employee relations, investigations, disciplinary actions, hiring and terminations, layoffs, benefits administration, performance management, record management, staffing and recruiting, and HRpolicy development. Built department from staff of 1 to 6 in 2 years. Developed Affirmative Action Plan, and filed Plan for 3 years to bring all policies up-to-date and in compliance with Federal and State employment guidelines and laws. Implemented Applicant Tracking System (ATS) in compliance with OFCCP, which currently houses 23,122+ resumes for business development efforts. Directed staff activities and provided leadership to Senior Management team who were geographically dispersed across the United States. Increased yearly performance appraisal completion rating from 45% to 100%. Evaluated job descriptions, conducted salary surveys, and recommended pay grades/levels. Reviewed company classifications to comply under FLSA. Merged 2 benefits plans into 1 robust package to effectively recruit and attract talent. Achieved CMMI Level 3 and ISO 9001:2008 certifications. Designed and implemented HR policies and procedures where gaps existed to mitigate organizational liability. Managed OFCCP audit with positive outcome. Built and managed department of 6 practitioners: Benefits Manager, Technical Recruiter, Senior Recruiter, HR Administrator, and HR Generalist. HUMAN RESOURCES GENERALIST AgustaWestlandBell, LLC, Reston, VA August 2006-March 2008 Manufacturer of Presidential helicopters with Lockheed Martin. Handled complex HRchallenges at 2 locations with sensitivity and confidentiality: employee queries, counseling, personnel planning, investigations, orientations, and exits. Implemented new HRIS system. Developed employee relations, benefits administration, recruiting efforts, performance management, and new policies, which optimized performance and improved retention. Built professional relationships with management and staff. HUMAN RESOURCES MANAGER LEVICK Strategic Communications, Washington, DC December 2003-July 2006 Managed multiple responsibilities in a fast-paced, constantly changing environment. Handled staffing and recruiting, employee relations, new staff orientation, leadership training, issue investigation, semi-monthly payroll, and benefits administration. Collaborated with outside counsel on multiple legal issues: discrimination, HlB, termination, and Performance Improvement Plans. Co-managed office construction work. Managed all aspects of recruiting and hiring for high-stakes communications firm. Saved the firm $67K in payroll tax penalties by working tenaciously to resolve an issue. Influenced management to implement/modify multiple standards and procedures that reduced company risks, convinced 7 high-level employees to sign non-compete clauses after they were hired, and initiated and executed a PTO policy that capped former employees' payoffs. Enhanced staff satisfaction and retention by bringing a credit union onboard, influencing management to delete the waiting period for health benefits, introducing employee birthday/anniversary recognition, and implementing annual performance evaluation reminders. Researched and implemented improved group insurance policy. Enabled better management decisions regarding employee issues by developing tracking system for exit interviews and generating departmental reports reflecting analysis and anonymous feedback. SENIOR HUMAN RESOURCES GENERALIST RS Information Systems (RSIS), McLean, VA February 2003-December 2003 Hired to support new Department of Energy contract federal government contractor had won. Managed Civilian Programs business unit: employee relations, leadership counseling, orientation, and tuition reimbursement policy. Provided on-site HR presence in satellite location 1 day per week. Managed multiple complex investigations, terminations, and disciplinary actions. Oriented 400+ employees including new hire paperwork for new contract. Influenced management to change unfair policies and use best practices for layoffs. EDUCATION Master of Science (MS), Organizational Dynamics, 2008 University of Pennsylvania, Philadelphia, PA Professional Human Resources (PHR) Management Certificate, 1999 Villanova University, Villanova, PA Bachelor of Arts (BA), Business Communication, 1999 Rosemont College, Rosemont, PA TECHNOLOGY SKILLS------------ MS Office Suite, ADP Payroll/ADPHRB, TALEO, Deltek Electronic Timesheet, and GCS Premier, ClickTime, Taleo, Newton ATS PROFESSIONAL DEVELOPMENT--------- Diversity & Inclusion Seminar, 2014 OSHA Compliance Training, 2011 Service Contract Act Training Conference, 2010 Managing For Impact, Cornell University School of Industrial and Labor Relations, 2007 Managing Ethics in Organizations, Bentley College, 2007 International HR Conference, PwC, 2007 Fundamentals of Systems Acquisition Management, Defense Acquisition University, 2007 Employer Hiring Issues: Reducing the Risk of Litigation Seminar WMAAC Employment Law Seminar Recruiting and Retaining Quality Employees, SHRM Chapter Meeting Managing a Multi-Generational Workforce, SHRM Chapter Meeting PROFESSIONAL MEMBERSHIPS--------- Human Capital Institute (HCI) Society of Human Resource Managers (SHRM) Northern Virginia Society for Human Resource Management (NO