Marie Klarence Colinares

MARIE KLARENCE COLINARES-| - | Gen. Trias, Cavite SUMMARY Reliable and highly organized professional with a strong background in administrative support and virtual operations. Experienced in managing calendars, handling email correspondence, and conducting research. Proficient with a wide range of productivity tools and digital platforms, and quickly adaptable to new technologies and systems. Committed to maintaining confidentiality and providing high-quality support to help teams and individuals achieve their goals. WORK EXPERIENCE Virtual Assistant (Community Manager) April 2023 - January 2025 Good United Full-Time Community engagement: Regularly checks social media platforms to quickly and professionally respond to comments, messages, and mentions, ensuring active engagement with the community. Relationship building: Strengthens connections with community members by recognizing their contributions and creating a welcoming, inclusive environment where everyone feels valued and heard. Moderation and conflict resolution: Helps maintain a positive and respectful community by enforcing guidelines, moderating discussions, and resolving any conflicts or issues. Crisis management: Respond promptly to social media issues and negative feedback, ensuring the brand’s reputation stays strong and positive. Virtual Assistant (Social Media Moderator) October 2019 - November 2024 Creatives by G Part-Time Engage with followers by responding to comments on the Facebook page. Manage content by hiding or removing unnecessary comments. Keep the Facebook page a positive space by monitoring and moderating interactions. Organize and maintain digital files, accurately inputting data into spreadsheets or databases. Help with scheduling appointments, setting up meetings, and coordinating events. Create, design, and format documents, presentations, reports, flyers, invitations, and other business materials. Sales Coordinator Nidec Motor Philippines Corporation Prepares daily invoices and packing lists. Generates shipping documents for various courier services. Receives and verifies Bills of Lading and Airway Bills. Monitors shipment schedules and follows up with factories to ensure timely delivery. Request the creation of sales order and purchase order numbers. April 2021 – January 2023 Full-time Back Office Administrator March 2013 – April 2021 Full-time Generates sales and purchase order numbers using SAP. Verifies data accuracy, including pricing, quantities, and material details, to ensure correct order processing. Technical Support Representative December 2011 – March 2013 Stream Global Services Full-Time Provides technical support to customers by troubleshooting hardware, software, and basic internet connectivity issues. Data Transaction Processor February 2009 – June 2011 Affiliated Computer Services of the Philippines Full-Time Prepares and processes documentation for healthcare providers applying to participate with a specific health insurance company. Barista Rustan Coffee Corporation September 2008 – February 2009 Contructual Document Controller December 2007 – August 2008 Infinit Outsourcing Inc. Full-Time Ensures timely collection, processing, and submission of all documents and claims from healthcare clients. EDUCATION B.S. Nursing 2004 - 2007 Univeristy of Perpetual Help Rizal - Las Pinas City B.S. Physical Therapy De La Salle University - Dasmarinas, Cavite TOOLS Microsoft Office, G-Suite, Eventbrite, Squarespace, Zendesk, Slack, Zoom, Asana, Airtable, Canva, SAP SKILLS Admin Assistant, Data Entry, Back Office 2002 - 2004