I started as a call center representative in the BPO Industry. I've gained all the knowledge and skills and is now an expert in customer service roles. I worked as an email and voice representative for an online shopping account in the US. We process orders over-the-phone, tracking orders and handling returns and lost items.
I've also worked for the number one subscription-based online streaming service that offers a wide variety of award-winning TV shows, movies, anime, documentaries, and more.
I've also handled one of the biggest telecommunications company in the US and in Canada. Master in troubleshooting triple play, Internet, Cable and Phone service for both residential and business subscribers.