MARIE JANE LUNZAGA
Virtual Assistant | Travel Planner
About Me-- Moriones Manila, Philippines
EDUCATION
Assosiciate in Office Mgt
I am a seasoned professional with extensive experience in virtual
assistance, administrative support, and the travel industry. With a strong
background in call center operations, I have honed my communication
and customer service skills, ensuring that client needs are met efficiently
and effectively. As the owner of a travel agency, I specialize in creating
seamless travel experiences and managing detailed itineraries. My
expertise in virtual assistance allows me to handle administrative tasks,
project management, and client relations with precision and reliability,
making me a valuable asset to any team.
WORK EXPERIENCE
Sti College
May 2024 - Present
1998 - 2000
Freelance Virtual Assistant
SKILLS
Account management, social media management, and data entry
Travel arrangements, web research, and Canva editing
Running errands in Manila or the Philippines
Administrative Tasks
September 2019 - present
Travel Arrangements
Owner / Travel Planner
Web Research
Canva Design
Social Media Management
Account / Email Management
Juana Travel & Tours
Planning and organizing customized travel itineraries
Managing client communications and customer service
Handling administrative tasks and coordinating with travel vendors
Oct 2006 - June 2020
Call Center Agent / TechTeleperformance
Support Rep Philippines
Data Entry
Handling inbound and outbound customer calls
Project Management
Resolving customer inquiries and issues
Customer Service
Tour Guiding / Coordination
LANGUAGE
English
Filipino
REFERENCES
Will be provided upon request
Documenting call details and maintaining accurate records
June 2000 - May 2001
STI College
Administrative Assistant
Managing the Dean’s schedule and appointments
Preparing and organizing documents and reports
Assisting with college events and administrative tasks
November 1993 - 1998
K & I Petron Service Center
Administrative Assistant
Handling office correspondence and communication
Managing inventory and ordering supplies
Assisting with payroll and administrative documentation
