I have extensive experience in customer support (chat, phone & email), virtual/personal assistant position, executive assistant, data entry, lead generation, e-commerce website operation, appointment setting, technical support and sales, social media management, cold calling and telemarketing. I also worked as a negotiation & collection expert, fraud & risk management support and recruitment specialist in a Cannabis Company based in Canada and I am familiar with crypto currency (wallets, block chain, alt coins).
I have experience handling different CRMs such as Zendesk, Agile, Trello, Slack, Pipedrive, Hubstaff, HubSpot, Asana, Infusionsoft, Tidio, Monday, Zoho, Xero, Magenta, Vonage, Podio, CallTool, Sherpa and a lot more.
I can add professionalism and accuracy to your current team of professionals. With extensive experience supporting all levels of a department and working directly with external vendors, I take direction well and can complete a heavy workload and complete projects under minimal supervision. I am a detail oriented person with a passion for learning and improving my skills as well as adding more. I find learning new things fun and interesting and I love making sure all I do is done correctly the first time. I have strong phone skills and have been complimented for my work ethic and attention to details. I help clients maximize their time and productivity is my top most priority.