Marie Ememobong Odemwingie

MARIE ODEMWINGIE-| Rivers, Nigeria | - CAREER OBJECTIVE Detail-oriented professional with expertise in digital workflow management tools. Adept in providing efficient administrative support to executive officers and team members, managing correspondences. Highly organized and experienced with proven track record of managing daily office operations, coordinating calendars, scheduling appointments, and handling queries. Expert at creating and maintaining filing systems and handling inbound and outbound calls. Committed to providing outstanding services and ensuring the accuracy of different tasks. SKILLS Tools: | Google Suite | Slack | Hubspot | Zendesk | ClickUp | Trello | Salesforce |Microsoft Office | Picktime Proficiency: Customer Success | Tech Support | Airbnb | Virtual Assistant | Project Management| Appointment Setting and Scheduling | Email Management | Information Management EXPERIENCE PROGRAMS TEAM MEMBER, The Ganglion Initiative Remote, July 2023 – Present  Stakeholder management and presentation of team reports  Planning and execution of programs targeted at achieving personal and career development in Nigerian graduates and undergraduates  Project management  Meeting scheduling and follow up on team members.  Internal and external communications and feedback CUSTOMER SUPPORT, SUPERLIFE MULTILEVEL MARKETING COMPANY REMOTE March 2020 – May 2023  Handled customers inquires and resolved concerns.  Provided product information and recommendations  Identify and analyze trends in the feedback received from customers, and suggest innovative ways to resolve and mitigate customers concerns by communicating to the appropriate team  Generated leads and followed up with potential customers.  Built and maintained client relationships.  Documented customer interactions.  Managed multiple communication channels in person, phone and emails EXECUTIVE ASSISTANT, Government House Rivers State, January 2017 – December 2019  Processed documents and materials, disseminating information in compliance with administrative guidelines.  Responded to inquiries from internal and external parties to facilitate communication or provide direction.  Managed department schedules by maintaining calendars for department personnel and arranging meetings and travel.  Covered for receptionist and administrative team members by answering telephone and distributing mail.  Performed data entry and generated reports. Handling confidential information with discretion.  Developed and maintained effective working relationships with clients, stakeholders and staff.  Drafted, proofread, and edited confidential correspondence and documents.  Welcome visitors, callers, handle inquiries and direct them to appropriate persons according to needs. VOLUNTEER INTERN, Planet Radio 101.1 FM Akwa Ibom State, June 2012 - September 2012  Performed assignments determined by the supervisor.  Communicated with others, demonstrating strong verbal and written communication skills.  Trained in different Departments like Admin, Sales and News and worked with variety of personnel.  Provided work updates as scheduled or requested. EDUCATION BACHELOR OF ARTS (B.A) IN HISTORY AND INTERNATIONAL STUDIES, Uyo Akwa Ibom State University of Uyo, July 2015.