Marie Cris Gallardo

MARIE CRIS P. GALLARDO 116 Sumulong Highway Brgy. Mayamot, Antipolo City Contact Nos:- Email Address:-Career Objective: To obtain a full time position in a company which offers a professional working environment and enables me to grow and progress while meeting the company’s goals. WORK EXPERIENCE HOME-BASED JOBS *Position: Transcriptionist *Duties and Responsibilities: I transcribe audios and type it for emails. I also Transcribe audios and collate it in a meeting minutes format. *Position: Database Manager *Duties and Responsibilities: I am handling a database (CRM) of clients and responsible for making calls, follow-ups, appointment setting, closing a sale and endorsing it to the best agents available. *Position: ESL Teacher *Duties: I teach Japanese students to learn the English language. PERSONAL COLLECTION -) *Position: Business Development Officer/Sales Training Officer *Duties and Responsibilities: I’m responsible for training the dealers regarding products, sales and recruitment. I conduct activities for the dealers to meet their targets. I also think of creative ways on how I’ll be able to reach my target as well when it comes to branch sales and recruitment. FAMILY BUSINESS (2010 – 2016) *Position: Assistant Manager *Duties and Responsibilities: I am assisting the owner in handling clients’ accounts. I am managing the weekly operations of the business including the negotiations with the clients and suppliers. I always make sure that quality customer service is of utmost importance and sales targets are always met. PHILAM LIFE CALL CENTER (July 2015- July 2016) *Position: Outbound Welcome Call *Duties and Responsibilities: Conducts welcome call and service update to new and existing clients of Philam Life. Also entertains inquiries from client regarding their accounts. AXA PHILIPPINES (2012 - January 2015) *Position: Executive Financial Advisor *Duties and Responsibilities: Performs face-to-face financial needs analysis with potential clients, develops strategic and trusted long-term client relationships, helps make a positive impact on individuals and businesses' futures, markets and implements financial services and products that addresses the evolving financial needs of the clients throughout their lifetime including life insurance, investments, retirement and estate planning, as well as executive benefits and business succession plans. *Awarded for being the “TOP ADVISOR” for having numerous and jumbo sales *Awarded as the “TOP ADVISOR” in the QSSR Convention *Variable Licensed *Traditional Licensed Bank of the Philippine Islands (April 2010 - July 2012) *Position: Bank Teller *Duties and Responsibilities: Trained to market and sell products, communicate, coordinate and financially advise and assist the clients. Cavallino Inc. (Rack’s Restaurant-2009) *Position: Shift Supervisor *Duties and Responsibilities: Guest Services Management, Motivating employees, checking for food availability and taste test, maintaining cleanliness of the store, filing of maintenance papers and ensuring that store standards are always met. Nisans (Dealer of Appliances and Gadgets) *Position: Sales and Marketing Officer /Trainer/Recruiter -) *Duties and Responsibilities: Promote and sell the business’s products and services, identify clients’ needs, then recommend an item that matches it. Get leads from existing clients, making phone calls, visiting or meeting potential clients. I also handle and train our newly hired staff for sales improvement and Performance readiness. I was also assigned for the recruitment. COMPUTER LITERATE: MSWord, MSExcel, MSPowerPoint, MSMovieMaker, Lotus 123 EDUCATIONAL BACKGROUND / EXTR CURRICULAR ACTIVITES/ HONORS RECEIVED • Centro Escolar University, Manila -) Bachelor of Science in Hotel and Restaurant Management • Membership/Affiliations: HRM-FESA -); COMPASS -); English Guild -); Dramatic Guild -) • Organizer (Chairman): Mini Chef’s on Parade: Food Festival 2008 * Class President Officer,- * 5th Dean’s Lister * Scholarship Grant,- SEMINARS ATTENDED (2015) – Philam Life Assurance Corp Products and Underwriting guidelines training (2014) – Philippine Life Insurance Convention (PLIC) (October 26, 2013) – Estate Planning Seminar (Intercontinental Hotel Makati) (October 26, 2013) – Failproof Seminar (AXA Building, Makati) (October 23, 2013) - Variable Seminar (Skyland Plaza, Makati) (October 17&18, 2013) - QSSR (Quick Start, Sprint and Run) Seminar (July 12, 2012) – Business Continuity Management (BPI Greenhills Edsa Branch) - Conflict of Interest (June 18, 2011) – Third Currency Counterfeit Detection (BPI HEAD OFFICE) -PEP (May 22-25, 2012) – Low Counter Program (BPI HEAD OFFICE) (March 28, 2012) – 24/7 Online Banking Seminar (BPI Greenhills Edsa Branch) (April 19-27, 2010) – Tellership Certification Program (BPI HEAD OFFICE) -Counterfeit Detection -Signature Verification -Bank Secrecy Law -Anti Money Laundering Act (AMLA) (March 2009) - Seminar on micros Opera, Centro Escolar University (Aug. 30, 2008) - HRM 2nd Grand Annual Convention (Edsa Shangri-la Hotel) (Feb. 12, 2008) - Discover Umami Seminar (CEU) (Dec. 2007) - CEU - Learning Thai Herbs and Spices and Cooking Thai Cuisine (Sept. 2007) - Familiarization Tour and Hotel/Club Management Orientation (Crown Regency Hotel & Towers Club Ultima, Cebu (Set. 2007) - Resort Management & Operations Lecture (Bohol Beach Club) (March 2007) - CEU - Bartending Seminar and Demonstration (March 2007) - Coffee sessions with the Academe (Gloria Jean’s Coffees) (March 2007) - Bar Tour seminar (T.G.I. Friday’s) (Jan. 14, 2007) - Seminar on food & Beverage Management (Fort Ilocandia Resort Hotel) (Jan. 18, 2006) - HRM Plantation Tour (Gourmet farm, Jollibee Commissary & Gardenia) (Aug. 9, 2005) - Hotel familiarization tour and seminar (Le Salon, Hyatt Hotel &casino Manila) (July 2005) - The Honors Society “Honors Society Time Management and Study habits for the Achievers Seminar - Workshop (Centro Escolar University) “PASSION IS GREATNESS”… CHARACTER REFERENCES: Bridgette Criss Business Owner- Mr. Lester Lewis D. Reyes Service Delivery Engineer Trends & Technologies-