MARIE CHIE V.
REFUERZO
CONTACT
PHONE:
-
-
SKYPE: marie.chie.refuerzo
EMAIL:-ADDRESS:
27 Rizal St. Purok 1 Brgy Sicat Alfonso,
4123, Cavite, Philippines
OTHER INFORMATION:
Passer with Certificate. ServSafe Food
Protection Manager Certification
Examination.
Accredited by the American National
Standards Institute (ANSI)- Conference
for Food Protection (CFP).
Technical Education and Skills
Development Authority (Philippines)
NCII—Cookery, Passed
NCII—Bread and Pastry Production,
Passed
NCII—Food and Beverage Services,
Passed
NCIII—Commercial Cooking, Passed
Certificate of Completion,
Boulangerie Course, Lyceum of the
Philippines– Laguna
Certificate of Completion, Decorative
Works Course, Lyceum of the
Philippines– Laguna
Certificate of Completion,
Fundamentals In Patisserie Course,
Lyceum of the Philippines–
Laguna
Certificate of Completion, Advanced
Patisserie Course, Lyceum of the
Philippines–
Laguna
WORK EXPERIENCE
J Diamond Car Rental Services Inc., HR & ADMINISTRATIVE ASSISTANT
Jul 2020 - Jan 2021
Prepare payroll for employees. Handles employee concerns. Handles all
mandatory benefits (SSS, PhilHealth & Pag-Ibig) for all employees. Prepares
contracts for newly hired employees. Keeps 201 file of all employees.
Jayson Lopez Farm and Feeds Supply, Office Administrator
May 2017 – December 2019
Maintains all files for the entire office. Monitors farm personnel. Receives
orders and supplies for the office and warehouse. Generates all daily,
monthly and yearly reports. Assists walk-in clients. Monitors outgoing delivery
of products.
Arab Commercial Enterprises LLC (Dubai, UAE), Secretary
Feb 2014 - Feb 2016
Assisting VP, Executive VP and CEO with office tasks. Handled administrative
documents. Processing accounting tasks. Issues insurance certificates for
underwriting group.
Accenture Inc., Senior Processing Analyst
Jan 2013 - Jan 2014
Gathers missing information from applicants through voice calls. Handled
report such as daily capacity report for voice group. Process mail back letters
for unconfirmed/incomplete applications.
Process Synergy Inc., San Miguel Corporation, Customer Care Assistant
May 2008 - Jan 2013
Assists and handles orders. Assist customer inquiries. Process customer request
for business opportunities. Assists customer complaints. Coordinates with Sales
Offices nationwide for customer concerns. Handled reports such as Month to
Date Sales Report and Transactions Report for the Business Development
Group. Handles the group while immediate supervisor is not available. Takes
in calls for supdesk for irate customers. Handles walk in customers for Beer
Account. Answers email and website inquiries for San Miguel Brewery Inc.
Times Academy, ESL Teacher
Jul 2007 - Aug 2007
One to One teacher for ESL learner. Focuses on speaking and listening ability
of the learner.
Mercantile Stores Group Inc., SM Dasmariñas, Customer Service Assistant
May 2004 - Apr 2007
SM Kids Club coordinator's assistant. Process payments for Bills Payment
Counter. Assists in Customer Service Central Returns. Process transactions for
business center.
EDUCATION
Lyceum Of The Philippines, Culinary Institute Laguna
2018 To 2019
Grand Diploma in International Culinary Arts and International Baking and
Pastry Arts with Restaurant Management
Top 2 Academic Excellence Awardee
Passer with Certificate ServSafe Food Protection Manager
De La Salle University - Dasmariñas
1999 To 2003
Bachelor of Science in Business Administration Major in Business Management
Sta. Catalina College, Manila
1995 To 1999
Secondary Level/High School, Graduate
St. Paul College Parañaque
1989 To 1995
Basic Education Level/Elementary, Graduate
APPLICATIONS.SKILLS
Adaptability
100%
Organization
100%
Willingness to
Learn
100%
Teamwork
100%
Dependability
100%
