Marie Ann Dominic Mallari

MARIE ANN DOMINIC MALLARI CONTACT ME AT 624 Apartment-C Brgy.7, Dalahican, Cavite City, Cavite, Philippines, 4100- @marie-ann-dominic-mallari SOFTWARE FAMILIARITY CRM TOOLS Trello Slack Service Now SOCIAL MEDIA SCHEDULER FB Manager/FB Publising Tools Crowdfire App ContentCal Hoot Suite PHOTO EDITOR Canva Photoshop WEBSITE BUILDER Word Press Wix Square Space EMAIL MARKETING APPS Mail Chimp Mailer Lite OTHER APPS Audacity Office Apps Google Suite Descript Headliner Anchor FM GENERAL VIRTUAL ASSISTANT PERSONAL PROFILE I am a General Virtual Assistant. I am a reliable and competent freelancer. I believe that my characteristics of being a professional, resilient, independent, critical thinker, and problem solver brings success to my career. I always keep myself to be opened with new ideas and knowledge and I have set my goals to be one of the Best Virtual Assistants. I am proficient in communication skills and 100% tech-savvy. WORK EXPERIENCE Podcast Assistant - Part time Homebrewing DIY | August 2019 - present Editing and posting podcast episodes, show notes and transcript. Audio transcriptions Creating graphic contents for Social Media Accounts Manage social media accounts such as Facebook, Twitter, Instagram, Reddit, Discord and other forum sites Post blogs through WordPress Send monthly newsletter IT Service Desk Analyst Atos Information Technology | January 2018 - August 2020 Provide technical assistance to business partners Answers inquiries through call, email and chat Technical Support Representative Convergys Philippines | November 2015 - January 2018 Provide technical assistance to customers Answers inquiries through chat Provide self-help answers through emails EDUCATIONAL HISTORY Cavite State University AWARDS RECEIVED Most Outstanding Student Trainee (2016) Most Improved Agent (2018) Top Agent (2019) Bachelor of Science in Computer Science | June 2012 - April 2016 Studied different types of computer language Studied creating websites Studied effective and efficient algorithm and methodologies