Marideth Espliguera

Marideth Kezzia Espliguera VIRTUAL ASSISTANT | COURSE TRAINER A Virtual Assistant with over 10 years of work experience in the Freelancing Industry. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand--Davao City, Philippines vamarideth.mystrikingly.com EXPERIENCE CAROL LEMPERT (BUS. KEYNOTE SPEAKER & TRAINER) PART TIME- VIRTUAL ASSISTANT February 2020 - Present Wordpress website updates SKILLS Administrative support Project organization Transcription and dictation Mailchimp Email Setup Organize files Attend client coaching Sessions and gather data Graphic Design Creation for Social Media Real Estate Knowledge Team management Records management Scheduling and calendar management DIGITALJOBS.PH (DICT) - DAVAO, PH COURSE TRAINER January 2020 - December 2022 Multi-line phone proficiency Taught Course Material on General Virtual Assistance. Documentation and control Taught Course Material on Social Media Management. Spreadsheet management Handled 10 batches with 20-30 scholars under Region XI, Customer and client relations XII, and XIII. Presentation design Devoted special emphasis to punctuality and worked to Social media knowledge maintain an outstanding attendance record. EDUCATION Completed daily reports on attendance and disciplinary BACHELOR OF SCIENCE IN NURSING strategies into the classroom. Davao Doctors College- performance. Incorporated multiple types of teaching Used coordination and planning skills to achieve results according to schedule. Fostered team collaboration between students through COMPUTER HARDWARE SERVICING- NC II (TESDA) group projects. Mati Polytechinic College addressing individual strengths and weaknesses based on 2019 standardized testing results. Encouraged creative thinking and motivated students by Marideth Kezzia Espliguera VIRTUAL ASSISTANT | COURSE TRAINER EXPERIENCE GARCIA REAL ESTATE TEAM - CALIFORNIA, USA ADMIN MANAGER AND TRANSACTION COORDINATOR March 2017 - November 2022 Accomplished multiple tasks within established timeframes. Cross-trained existing employees to maximize team agility and performance. Onboarded new employees with training and new hire documentation. Maximized performance by monitoring daily activities and mentoring team members. Evaluated employees' strengths and assigned tasks based on experience and training. Established and enforced internal controls, workflows, and policies for tracking, reconciling, and reporting on accounting activities. Established and checked coding procedures, monitored reports, and updated internal files. Performed routine closings, maintained clean, accurate, and accessible records, and kept a close eye on transaction updates throughout each quarter. Performed general office duties, including answering multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors. Booked showing appointments for all the sales agents' clients. PUBLIC EDUCATION AND EMPLOYMENT SERVICES OFFICE (PEESO) - TAGUM CITY, PHILIPPINES COURSE TRAINER May 2022 - May 2022 5 days Online Trainer for Freelancing 101 Course. It was funded by Development Academy of the Philippines (DAP) Supported student teachers by mentoring on classroom management, lesson planning and activity organization. Instructed students in core educational principles, concepts and in-depth subject matter. PUBLIC EDUCATION AND EMPLOYMENT SERVICES OFFICE (PEESO) - TAGUM CITY, PHILIPPINES COURSE TRAINER May 2021 - May 2021 5 days Online Trainer for Freelancing 101 Course. It was funded by the City Government of Tagum Instructed students in core educational principles, concepts and in-depth subject matter. Evaluated and revised lesson plans and course content to achieve student-centered learning. Marideth Kezzia Espliguera VIRTUAL ASSISTANT | COURSE TRAINER EXPERIENCE TRANSMEDD - MANILA, PHILIPPINES CLINICAL SUPPORT TECHNICIAN November 2020 - May 2021 Upload files and faxes to the patient chart Patient Verification Calls Create Patient Charts Update Clients website Update Inventory of clients Online Shop Create Flyers and Brochures Send forms to clients booked daily Confirm client booking CAPITAL - FLORIDA REAL ESTATE VIRTUAL ASSISTANT September 2018 - November 2018 Gather essential documents Make calls to relevant people to request documents Update client's website Email correspondence Document filing and organization Coordinate with other people working on the tasks Other tasks that might be needed to be addressed Double check reports submitted to a regulatory agency affiliated MAX - TEXAS REAL ESTATE VIRTUAL ASSISTANT July 2017 - September 2018 Managed Listings and Update client's website Managed Social Media Marketing using Hootsuite Provide Customer Service Ensured that the client database is current and updated regularly Gather lists of daily expired properties for lead generation Worked on client's Top Producer Marideth Kezzia Espliguera VIRTUAL ASSISTANT | COURSE TRAINER EXPERIENCE LONDON, UK CLINICAL VIRTUAL ASSISTANT November 2016 - August 2020 Pay Invoices for clinic management Order supplies needed for the clinic Provide Customer Service Upload and Update patient's file in the clinic's database Social media manager INTERNET MARKETING SUPERS, NEW YORK GENERAL VIRTUAL ASSISTANT September 2015 - March 2017 Data Entry Tasks Update WordPress website Create Reports from FB Pages- Facebook Ads Create Google Adwords Events Create monthly Competition Reports from Adbeat. KELLER WILLIAMS NASHVILLE REAL ESTATE VIRTUAL ASSISTANT April 2013 - March 2017 Managed Listings and ensured that the client database is current and updated regularly Send Emails to clients and provide Customer Service Social Media Management and Chat support on the client's website Assisted in gathering paperwork and entering a new listing into MLS and KWLS along with optimizing the listing with photos and all available disclosures, disclaimers, and other pertinent documents Created, organized, and set up an information center for manuals and schematics Update client's website. Gather and submit the necessary paperwork to the Keller Williams office for new listings, new contracts, and closings Ensured all information on MLS, CTE and KWLS is accurate and updated when necessary Communicated with lenders, closing attorneys, title companies, agents, and clients to assure a smooth contract close Keep in close communication with clients through email to assure they are familiar and comfortable with the process and be available to answer any questions or concerns they may have One of the best Employee of the Month, December 2013- Myoutdesk. Marideth Kezzia Espliguera VIRTUAL ASSISTANT | COURSE TRAINER EXPERIENCE RAREJOB ONLINE ENGLISH TUTOR March 2012 - February 2013 Grammar (Beginner and Intermediate level), Proper pronunciation, Free conversations and news article discussions BALAYAN CONTACT SOLUTIONS HOME BASED CALL CENTER AGENT June 2012 - December 2012 Outgoing calls, selling COX Cable digital TV, Internet and Telephone Increased customer satisfaction by resolving issues. ACCOMPLISHMENTS Hosted 2 Batches of Training for Freelancing 101 in partnership with the Department of Information and Communic ations Technology (DICT) for FREE - with 25 participants last April and May 2020 to help those interested to work from home as a virtual assistant. Trainer for DigitalJobs PH Course – Since 2020 Trainer for PEESO Tagum Virtual Assistance Course since 2021 AFFILIATIONS 2020 Former President of The Online Freelancers of Davao Oriental (OFDavOr) Member of Filipino Online Professionals Service Cooperative (FOPSCO) SOFTWARE SKILLS Canva Wordpress Presentation Software Google Apps CRMs Design and Video Skills Hootsuite Coding Skills Social Media Calendly Spreadsheets Project Management Wordpress Word Processing Marideth Kezzia Espliguera VIRTUAL ASSISTANT | COURSE TRAINER CERTIFICATIONS APRIL 2013 CERTIFIED GENERAL VIRTUAL ASSISTANT DECEMBER 2013 PERFECT REAL ESTATE ASSISTANT 101 BY MONICA REYNOLDS DECEMBER 2017 RURAL IMPACT SOURCING TECHNICAL TRAINING SKILLS AUGUST 2019 RURAL IMPACT SOURCING ADVOCACY WORKSHOP OCTOBER 2019 REAL ESTATE INVESTING TASK COURSE MAY 2021 GENERAL VIRTUAL ASSISTANT AND SOCIAL MEDIA MANAGEMENT TRAINING OF TRAINERS (TOT) DECEMBER 2022 PUBLIC SPEAKING WORKSHOP DECEMBER 2022 SKILLS TRAINER FOR VIRTUAL ASSISTANT TRAINING (PEESO) DECEMBER 2022 WEB DEVELOPMENT FOR WEB DEVELOPERS WORKSHOP DECEMBER 2022 BECOMING AN AMAZON PRODUCT RESEARCHER FOR ONLINE ARBITRAGE JANUARY 2023 BUSINESS ANALYTICS: PREPARING AND CREATING INSIGHTS JANUARY 2023 BECOMING A SUCCESSFUL FREELANCER IN 2023