MARIDEL SUMAGANDAY
CUSTOMER SERVICE
E-COMMERCE VIRTUAL ASSISTANT
CONTACT ME AT
P. Rodriguez St. Gun-Ob
Lapu- Lapu City, Cebu
6015-
PERSONAL PROFILE
to address customer issues and resolve them in a timely and
efficient manner.Answering customer enquiries or passing
them on to the appropriate department. Giving information
and helping to solve customer problems.
-
ladyyhel3
WORK EXPERIENCE
Customer Service
December 2019 | September 2020
SKILLS SUMMARY
Customer Service
Web Researcher
Data Entry Specialist
Helping client troubleshooting error on our software.
Create functional and technical application documents.
Order Fulfillment Processor
March 2019| December 2019
Processing Orders to Amazon Supplier
Handling return and refunds
Creating tracking numbers of return orders.
eBay Store Management
Data Entry Remote Agent
Amazon product Lister
TRAINING ATTENDEES:
Virtual Assistance Course
DigitalJobsPH program
July 2019 - August 2020
Data Moderation
Lead generation
Data Enricher to other database
EDUCATIONAL BACKGROUND
University Of Cebu
Bachelor Of Science in Customs Administration
2009 - 20014
