Maridel Ann Castillo

MARIDEL ANN CASTILLO Virtual Assistant Profile Highly motivated and results-oriented professional with over 15 years of experience in business management, sales, and operations. Proven ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines. Excellent communication, interpersonal, and problem-solving skills. - Work Experience -www.linkedin.com/in/madelcastillo Binan, Laguna 2019 – 2020 Education BSBA major in Business Management De La Salle University - Dasmarinas Skills- Language English Tagalog Managed all aspects of store operation, including inventory, budgeting, and marketing Hired, trained, and supervised employees, ensuring excellent customer service Managed payroll and ensured all financial records were maintained accurately Rochagon, Inc. Executive Secretary 2002 - 2006 Microsoft Office Suite (Word, Excel, PowerPoint) Communication Teamwork Problem-solving Time management Customer service Organization Inventory management Payroll processing M.S. Castillo Food Stall Entrepreneur - Provided comprehensive administrative support to the CEO and senior management team Managed personal and corporate accounts, including bill payments and expense reports Processed payroll and ensured timely and accurate employee compensation Arranged travel itineraries and logistics for executives Prepared and processed documents and manifests for incoming containers Liaised with Bureau of Customs (BOC) to ensure the smooth release of containers Monitored the delivery of containers to designated warehouses Nissan Motors Philippines Sales Professional Achieved sales targets by effectively identifying and qualifying customer needs Provided exceptional customer service by thoroughly explaining vehicle features and benefits Assisted customers throughout the car buying process, ensuring a positive experience Offered after-sales support and ensured customer satisfaction