Maricriss Moore

MARICRISS MOORE Freelance QA Manual Tester | Team Lead | Data Operations Specialist - ·-· www.linkedin.com/in/crismoore Santa Rosa, Laguna PROFILE Detail-oriented Manual QA Tester with hands-on experience in functional and non-functional testing of both mobile and web applications. Proven track record in identifying UI/UX issues, functionality gaps, and performance inconsistencies through exploratory testing. Strong background in data operations, team leadership, and process improvement. Skilled in Google Sheets and detailed documentation, with working knowledge of Trello, Jira, and SQL. Known for analytical thinking, process ownership, and precision under pressure. STRENGTHS AND EXPERTISE Manual Testing: Functional, Non-Functional, Tools: Google Sheets, Docs, Trello, Strong Analytical & Problem-Solving Exploratory, Black Box Jira, Basic SQL data validation Skills Test Design: Test Cases, Scenarios, Scripts & Task Management & Documentation Bug Reports Verbal & Written Communication Exceptional Attention to Details PROFESSIONAL EXPERIENCE YenProvement June 2025 - August 2025 Freelance QA Manual Tester Web and Mobile Applications | Functional & Non-Functional Testing Accomplishments: Designed and executed functional, non-functional, regression, and exploratory test cases to validate product quality, usability, and performance. Authored structured test cases, test execution reports, and detailed bug documentation using Google Sheets and Google Docs. Collaborated cross-functionally using Trello and Jira to track defects, prioritize fixes, and monitor project progress. Identified UI/UX gaps, workflow inconsistencies, and performance bottlenecks, contributing actionable insights that improved user experience. XSplit July 2025 - August 2025 Volunteer Beta Tester Actively contributed to the testing and quality assurance of pre-release versions of XSplit Broadcaster as part of the beta testing community Accomplishments: Conducted manual testing of pre-release builds of XSplit Broadcaster to detect functional defects and UI/UX inconsistencies. Performed cross-version testing to validate new features and ensure backward compatibility. Submitted detailed defect reports and usability suggestions directly to developers, enhancing release quality and stability. Support Ninja, Inc. | BGC Taguig City, Metro Manila November 2022 - June 2025 Team Leader - Partner Operations Demonstrated leadership in driving process optimization, team performance, and seamless crossfunctional integration within fast-paced operational environments. Accomplishments: Led cross-functional integration projects, ensuring smooth coordination between teams and systems. Developed SOPs, workflows, and documentation that improved onboarding efficiency and consistency. Provided training, mentorship, and performance feedback to junior team members Served as escalation point for integration issues; resolved complex challenges Resolved escalated issues by applying root cause analysis (RCA) and implementing corrective actions. Created forecasts and reports to support strategic decisions Bolton International, Inc. | BGC Taguig City, Metro Manila April 2022 - November 2022 Data Processing Analyst Supported high-volume data operations by ensuring accurate processing, system integrity, and workflow efficiency across onboarding and validation processes. Accomplishments: Processed high-volume transactions accurately across multiple systems Validated, cleansed, and enriched onboarding data to ensure compliance with quality standards. Assisted in refining data workflows to minimize processing errors. Bolton International, Inc. | BGC Taguig City, Metro Manila March 2019 - April 2022 Data Processing Specialist Provided high-accuracy data management support in fast-paced environments by maintaining data quality, optimizing workflows, and ensuring operational efficiency across systems. Maintained data quality and consistency in fast-paced environments Developed data entry protocols to minimize errors Identified discrepancies and applied corrective actions Ensured on-time completion of high-volume processing projects EDUCATION Bachelor of Science in Information Technology Polytechnic University of the Philippines – Santa Rosa Campus 2013 - 2018 REFERENCE Ramieli D. Gamo Janica Mendoza | Operations Manager - Support Ninja, Inc. YenProvement