Maricris Rivera

MARICRIS RIVERA Virtual Assistant ABOUT ME Detail-oriented and tech-savvy Virtual Assistant with 15+ years of experience in administrative support, data entry, and client communication. Skilled in email and calendar management, research, and customer support. Adept at using online tools to streamline workflows and ensure accuracy. Eager to support entrepreneurs and businesses by providing reliable, efficient, and organized virtual assistance. WORK EXPERIENCE Pharmacy Administrative Assistant Jan 2024-May 2025 Evo-med Plus OPC Handled patient records, confidential documentation, and data entry with accuracy. Scheduled meetings, managed billing inquiries, and responded to client communications. Assisted with staff onboarding, training documentation, and workflow improvements. Strengthened organizational efficiency through time management and multitasking. Pharmacy Aide/ Cashier Brethren Drug & Gen. Merchandise May 2009- Dec 2024 Supported daily administrative operations including inventory control, transaction processing, and accurate record management. Delivered front-line customer service, responding to inquiries and assisting clients with efficiency and professionalism. Maintained organized and compliant documentation, ensuring accuracy and attention to detail. Strengthened multitasking, time management, and communication skills in a fast-paced work environment. EDUCATION Bachelor of Business Administration Earist Cavite Campus Major in Management CERTIFICATION Daniczva Solutions Agency General Virtual Assistant CORE SKILLS Email & Calendar Management Data Entry (Goggle Sheets, Excel) Customer/Chat Support (Messenger, WhatsApp, Slack) June 2007-Apr 2009 Your Best Virtual Assistant General Virtual Assistant Research & Lead Generation Social Media Assistance & Canva Editing Time Management & Organization