MARICRIS B. RAMOS
Address: #27/B, Street. 496, Sangkat Phsar Doeum Thkov, Khan Chamka Morn
Phnom Penh, Cambodia 12307
Mobile No.: (-)
Email Address:-
Objective: To develop professional discipline and pursue a career in a company wherein I will be able to utilize
all my knowledge and skills.
PROFILE SUMMARY:
Proficient in using computer software applications i.e. Microsoft Word, Microsoft Excel, Microsoft
Power points and Microsoft Project.
Suggesting for visual merchandise, promotion and ordering for future products.
Managing and securing the store’s resources (personnel, merchandise and equipment) using
established systems and procedures.
Processing and updating employee data, visa, work permit, NSSF insurance, contracts and any
related employee’s document and assisting in the hiring process. Making sure all documents are
up to date and be familiar with HR functions.
Can work under pressure, diligent, honest, and hardworking.
Proficient and knowledge in office works procedure, well organize, team player, and goal
oriented.
WORK EXPERIENCE:
Head of School Secretary/ HR Admin
PARAGON INTERNATIONAL SCHOOL
Jan 2018 – up to present
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Doing the correspondence, letters, forms, reports, and other documents.
Checks emails and answers inquiries regarding applications, interviews, and references.
Scheduling interviews for the superiors.
Execute timely, efficient, and effective operations of the department.
Handle information requests and applies for visas, work permits, and NSSF for the staff.
Collecting and filing employees' documents such as diplomas, master's, certificates, and
police background.
Coordinate with the school secretaries for Staff IN and Out and other related HR works.
Make a staff tracker such as leaves and document checklists.
Preparing contracts for all campuses.
Processing and creating new hires' official school emails and school information systems.
Make sure all staff information is updated such as home address and mobile number.
Filing salary and benefits in case finance is needed.
Coordination of mail-outs and other public relations tasks
Prepare administrative reports for the senior management team.
Ensure that the calendar in the system is up to date.
Announcement of Public Holidays or important announcements via telegram
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Follow-up tasks that must be completed in accordance with the meeting minutes.
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Handle correspondence and filing systems in the office.
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Arrange, schedule, and organize board meetings, staff meetings, and other departmental
meetings when required.
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Organize and update databases effectively.
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Evaluate and assess inter-departmental functions and activities.
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Integrate best practices and standards in administrative functions
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Organize events if necessary.
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To supports operations by supervising the staff, planning, organizing, and implementing
administrative systems.
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Workload prioritization
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Another task will be given by the superior.
Store Manager
SOHO DIVERSIFIED GROUP CO. Ltd
February 2017 – Jan 2018
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Do the budget plan for the store opening.
Do the proposal for non-merchandise and merchandise products.
Suggestion for visual merchandise display layout to be approved by the HQ.
Prepare and do the store set-up.
Ensures sales targets are achieved at all times and Submit Weekly and Monthly sales
performance reports.
Computes and assigns individual sales targets for each staff on a monthly basis and monitors
individual achievements.
Check and Order Stocks from warehouse to shop floor.
Weekly and Monthly stock actual count for all stores, consolidate and compare with the last
month's inventory,
Ensures that the store maintains and implements all operational standards and procedures
at all times.
Ensures that the merchandising is in accordance with VM guidelines.
Ensures store preparedness for Sale Events and other mall-related activities.
Coordinates with concerned departments for various general specific store concerns.
Ensures that all required records, logbooks, and other store documents are maintained and
updated.
Conducts weekly staff meetings in accordance with the standard meeting agenda.
Prepare staff weekly schedules to ensure sufficient manpower at all times.
Assist HR to recruit staff to fill in the store needs.
Investigates incidences of theft and other highly sensitive violations against operational
standards and code of conduct and issues disciplinary actions on erring staff.
Counsels staff on work performance and accomplishes staff performance appraisals or staff
promotions.
Approves application for leaves of absence and under times, implements overtime of staff
when necessary.
Checking the correct salaries of the staff.
HR/Admin Manager
JKSWEARTEA/ICESCOOL, PHILIPPINES
November 2013- December 2016
Identify staff vacancies, interview, and select applicants, and allocate human resources, ensuring
appropriate matches between personnel.
Provide current and prospective employees with information about policies, job duties, wages,
and employee benefits.
Administer compensation, benefits, and performance management system, safety, and
recreation programs.
Allocate human resources, ensuring appropriate matches between personnel.
Manage and resolve customer complaints in a prompt and professional manner.
Maintains Administrative staff by selecting and orienting employees.
Provide, budget, and purchase supplies that are needed in the operations.
Organize, document, and back up the files.
Mobility IT Solution Specialist
Hewlett-Packard, Makati, Philippines under
JMC IT SERVICES PTE LTD SG
April 2009- July 2013
An Answers the telephone; provides information to the users or their inquiries, problems in their
laptops, phones, and corporate lines.
Doing the correspondence, letters, forms, reports, and other documents via computer.
Checks emails and answers inquiries.
Installing HP software on the users.
Filling and arranging the files with backup soft copy.
Inventory all the laptops incoming, scrap laptops, wireless phones, HP secure ID, and ProCurve
switch.
Using CITRIX software for tagging the ownership of the laptop.
Make solutions for the user software problems such as internet connections.
Doing the mobility servicing such as applying and processing a mobile line of the employees.
Assisting the employees in their corporate mobility lines such as transferring their personal lines
to corporate lines; roaming; connections of dongles; billing and another query of the employees.
Supervise and resolve the issues of HP employees’ complaints.
HR/Office Administrator
Binghalib Group, Dubai, UAE (Architectural Division)
August 2006- March 2008
Answers the telephone; provides information; takes and relays messages and/or directs calls to
appropriate personnel; returns calls as necessary.
Greeting visitors and assisting them in their appropriate person.
Prepares and/or generates routine correspondence, letters, memoranda, forms, reports, and
other documents via computer and/or typewriter.
Checks fax machines for incoming faxes, and emails for incoming and deliver to the appropriate
personnel. And keep backup files for those incoming letters.
Sending a letter through emails and faxes.
Get quotations and orders to the suppliers that are needed to run the office, keep track of when
supplies are running low, and make sure that the goods are ordered before they run out.
Filing and arranging the documents with a backup file.
Update and handle the documents of the employee such as their visas, phone lists, emails,
leaves, requests, etc.
Booking the General Manager on their out-of-the-country trip.
Scheduling the meetings with the clients.
Doing the expenses, petty cash of the office, and payroll for the employees.
Handle and control the bank statement and checkbook.
Document Controller
DMC-ARM Bookstore, Philippines
May 2005- May 2006
Ensure the timely turnaround of documentation issued internally or received externally.
Answering the telephone, on-pass calls and messages.
Raise all department requisitions and receipting department orders.
To ensure a unified filing system is maintained.
To ensure that all registers are kept up to date.
Maintain department activity reports
Preparation and issue of varying types of documentation required, involving information retrieval
from current and archived
PERSONAL INFORMATION:
Date of Birth
Sex/civil status
Nationality
Religion
Languages
: September 27, 1984
: Female/Married
: Filipino
: Catholic
: English/ Tagalog
EDUCATION:
La Consolacion College – Mendiola, Manila, Philippines
Bachelor of Science in Tourism May 2005
SEMINARS ATTENDED:
MABUHAY HOST SEMINAR
La Consolacion College, Mendiola, Manila August 2004
TAKE THE BIG LEAP SEMINARS ON PERSONALITY DEVELOPMENT
La Consolacion College, Mendiola, Manila December 2004
THE ROLE OF PUBLIC RELATIONS IN THE PHILIPPINES INDUSTRY
La Consolacion College, Mendiola, Manila December 2004
JUMPSTART YOUR CARRER “START AND MAKE IT HAPPEN”
Holiday Inn Galleria, Manila February 2005
CERTIFICATE:
Teaching for Success Understanding in Child Protection -
Teaching for Success Understanding Special Education Needs (SEN) -
Certificate of Appreciation in Cambodia 14th STEM Festival 2018
Certificate of Appreciation in Cambodia 15th STEM Festival 2019
References:
Available upon request.
