Maricris G. Maninit

MARICRIS G. MANINIT #30 J. Fuentes Drive, North Susana Village, Diliman, Quezon City, Metro Manila, Philippines Contact nos:- /- Job Objective: Opportunities for career growth and development. Professional Background: April 21, 2017 Designated Technical Officer for the Malacañang 8888 Citizens’ Complaint Center (pursuant to Office Order No. 3443 dated April 21, 2017) Work assignments:  Handles receiving of all complaints received thru Hotline 8888 and referred by the Office of the Cabinet Secretary  Designs process flow and database of records  Consolidates records and reports across NHA  Supervises monitoring and tracking of all referred complaints  Ensures action taken on said referrals and timely submissions of reports  Writes memos, briefers and all other communications on Hotline 8888 January 18, 2017 Member Secretariat of NHA Steering Committee for the Housing Summit (pursuant to Office Order No. 3208 dated January 18, 2017) Work assignments:  Attend meetings, draft communication materials such as memo, office order  Provides inputs in the preparation of program plan including but not limited to seating arrangements, flow of activity and others  Assists in the crafting of program scenario, program of activities. November 18, 2016 to present Designated Freedom of Information Compliance and Monitoring Officer (pursuant to OP FOI Memo Circular No. 01 s. 2016 and by virtue of Office Order No. 3009) Work assignments:  Handles Information Dissemination on NHA FOI and PAD  Databasing, Tracking and Monitoring of all incoming and outgoing FOI requests  Manages client feedbacking and customer feedback mechanism of PAD  Handles coordination with NHA Client on status and release of all requests for information.  Supervises the handling and recording of FOI requests  Submits reports on status update, compliance, records and work accomplishment.  Supervises the conduct of follow through of all incoming requests September 27, 2016 Designated Head Secretariat (pursuant to OP Executive Order No. 2 & by virtue of Office Order No. 2911) Work assignments:  Prepares committee minutes of meeting  Consolidates reports and submissions     Prepares, finalizes and submits communications for approval (office order, project proposal, status updates) Monitors submissions and compliance of Committee members assigned tasks Conducts follow up on submissions and non-compliance Finalizes the NHA Agency and People’s FOI Manuals August 2, 2016 to present (Under Acting GM Marcelino P. Escalada, Jr.) Reassigned to the Community Relations and Information Operations Department (CRIOD) per Office Order No. 2758 INFORMATION OFFICER A Work assignments:  Writes Memoranda and other communications as instructed  Prepares power point presentations, project proposals and concepts  Performs other functions as may be necessary and required  Provides full staff support to the department August 1, 2016 to present (Under Acting GM Marcelino P. Escalada, Jr) INFORMATION OFFICER A Reassigned to OGM Public Assistance Desk Work Assignments:  Assist in the supervision of the OGM. Prepares memoranda for approval of the GM and AGM  Assist in the media handling  Handles supervision of document monitoring and tracking and data basing August 2010 to July 2015 (Under GM Chito M. Cruz) and July 2015 to July 2016 (Under GM Sinforoso R. Pagunsan) INFORMATION OFFICER A/EXECUTIVE ASSISTANT FOR THE GENERAL MANAGER Work Assignments:  Handles official and personal documents of the General Manager  Arranges and monitors meetings, schedules of events, conferences, seminars and other activities of the General Manager  Conducts research works and interviews for the information and appreciation of the GM  Gathers information materials for the ready reference and use of the General Manager  Assists the Chief of Staff, Group Manager, Consultants and other key officers of the OGM in monitoring and reviewing of all incoming and outgoing documents  Created and implemented OGM procedural work flow and document process flow  Writes speeches, memos and other communications as required and as instructed  Handles data basing of records of documents and monitors compliance  Coordinates with all departments in following up documents, related papers  Keep files of all communications signed by the GM for ready use  Provides full staff support to the day to day operations of the office and performs other administrative, secretarial and clerical works  Performs other duties and functions as required and as need arises November 27, 2015 DESIGNATED DEPARTMENT DOCUMENT AND RECORDS CUSTODIAN Work Assignments:  Maintains controlled copies of documents and distribution to copy holders  Receives and distributes documents from external sources  Coordinates with Document Controllers  Maintains records of documents July 2004 to August 2010 (Under GM Federico A. Laxa) INFORMATION OFFICER A Work Assignments:  Designs computer database for the OGM for monitoring and tracking of internal and external documents  Writes Internal Memos, notices, and official letter replies  Handles internal monitoring of all incoming documents  Reviews incoming memos & prepares summary briefs September 7, 2006 DESIGNATED ASSISTANT ACTION OFFICER OF THE PUBLIC ASSISTANCE DESK Work Assignments:  Supervises the document and workflow process of the Public Assistance Desk  Prepares summary reports on all communication receives  Monitors compliance on reports submissions, attendance to meetings and seminars and other deadlines  Designs computer monitoring system for the PAD and writes replies to correspondences  Attends meetings and seminars  Handles/assists walk-in clients with their complaints, queries  Keeps track of all external communications  Receives phone inquiries and provides necessary services needed.  Reviews all external documents for follow ups  Perform other functions as need arises October 16, 2016 DESIGNATED AS ALTERNATE REPRESENTATIVE TO THE SERBISYO MUNA PROJECT OF PRESIDENT GLORIA MACAPAGAL ARROYO Work Assignments:  Attends all meetings of Serbisyo Muna led by PAGCRO  Participates in Caravans and other reach out and services programs of PAGCOR nationwide May 28, 2008 DESIGNATED POINT PERSON TO HANDLE HUDCC’S LETTER REFERRALS AND ENDORSEMENT LETTERS Work Assignments:  Handles complaints and queries referred to or endorsed by the Housing and Urban Development Coordinating Council (HUDCC)    Prepares and submit reports monthly and quarterly on the status and action taken on all requests/complaints referred by HUDCC Attends regular meetings at HUDCC & keep tracks of letter referrals Coordinates with NHA department units on follow ups and actions taken June 2002 to 2004 (Under GM Edgardo D. Pamintuan) INFORMATION OFFICER A / WRITER FOR THE OGM Work Assignments:  Writes Press Releases  Do research works  Writes messages and speeches  Coordinates with media on interviews, press conferences, briefings, coverage  Conduct interviews with agency officials  Writes correspondences and external communications  Attend meetings, seminars, conventions  Issues media advisories and announcements  Cover events and activities  Gathers data for news releases and write ups  Designs, published and writes articles for the ASEAN Association for Planning and Housing (AAPH)  Writes news articles for the HUDCC July 2001 to January 2002 THE MANILA METEOR Courier Publishers Inc., 2/F 201-B, Culmat Bldg.,-, E. Rodriguez Sr., Avenue, Quezon City, Metro Manila, Philippines NEWS REPORTER Work Assignments:  Writes news and feature articles  Attends meetings, press briefings, seminars, conventions and coverage.  Monitors and covers activities such as rallies, protests march of various NonGovernment Organizations (NGOs), and People’s Group  Do research works and interviews  Covers news beats: Departments of Agriculture, Agrarian Reform, Environment and Natural Resources, Interior, Social Welfare and Development, PHIVOLCS, Commission on Human Rights February 2001 to July 2001 SUNSTAR NETWORK EXCHANGE Unit 904, Parc Chateau Condominium, Sapphire Avenue, Ortigas Center, Pasig City, Metro Manila, Philippines NEWS CORRESPONDENT Work Assignments:  Writes news and feature articles  Attends meetings, press briefings, seminars, conventions and coverage.  Monitors and covers activities such as rallies, protests march of various NonGovernment Organizations (NGOs), and People’s Group  Do research works and interviews  Covers news beats: Quezon City Area (DAR, DA, DENR Quezon City Hall, Courts, Central Police District, PHIVOLCS, PAGASA) including special coverage and news assignments February 2001 to July 2001 RUDY FERNANDEZ MEDIA BUREAU Penthouse, West Mansions Building, West Avenue, Quezon City, Metro Manila, Philippines PR WRITER Work Assignments:  Writes Press Releases on campaign sorties and platform of government of Rudy Fernandez  Coordinates with media on coverage and press briefings  Monitors events and activities in Quezon City  Arrange interviews and press conferences  Attends campaign events  Performs other functions as required and as need arises January 1999 to February 2001 SUNSTAR MANILA PUBLISHING CO. (SUNSTAR MANILA) #154 Don A. Roces Avenue corner Scout Tuazon St., Quezon City NEWS REPORTER Work Assignments:  Writes news and feature articles  Do research works and interviews  Covers news beats: QC LGU, QC Regional Trial Court, NHA, DAR, DENR, DA, NAPC, CPD, DILG, DWSD, House of Representatives, PHIVOLCS, PAGASA  Attends meetings, press briefings, seminars, conventions and coverage.  Monitors and covers activities such as rallies, protests march of various NonGovernment Organizations (NGOs), and People’s Group April 1997 to February 1998 THE BUSINESS DAILY CORPORATION #21 Boni Serrano Avenue, formerly Santolan Road, Quezon City, Metro Manila Philippines NEWS REPORTER Work Assignments:  Writes news and feature articles  Monitors and covers activities such as rallies, protests march of various NonGovernment Organizations (NGOs), and People’s Group  Covers news beats: Senate, GSIS, Department of Justice, Supreme Court and all other courts, NBI  Attends meetings, press briefings, seminars, conventions and coverage.  Do research works and interviews April 1997 to February 1998 SPANISH NEWS AGENCY (EFE) Singapore Airlines Building, Makati City, Metro Manila, Philippines WIRE REPORTER Work Assignments:  Writes news and feature articles  Monitors and covers activities such as rallies, protests march of various NonGovernment Organizations (NGOs), and People’s Group  Covers news beats: Senate, GSIS, Department of Justice, Supreme Court and all other courts, NBI, and Quezon City Beats April 1997 to February 1998 GERMAN NEWS AGENCY United Nations Avenue, Manila, Philippines WIRE REPORTER Work Assignments:  Provides brief details of events and developments in assigned areas such as Philippine Senate, Departments of Labor and Employment, Justice, Supreme Court, Comelec, Office of the Ombudsman and others April 1997 to August 1997 SOCIETE GENERALE DE SURVEILLANCE (SGS MAKATI) 20th Floor, Citibank Tower, Paseo de Roxas, Makati City DATE ENCODER Work Assignments:  Encodes data and figures as required  Tallies and counter check figures of data encoded April 1997 to March 1997 INDEX MULTIMEDIA Makati Avenue, Makati City TELECOMMUNICATOR Work Assignments:  Answers all incoming calls  Take records of all complaints  Encodes messages  Records and tallies incoming messages  Performs other works as required Examination Taken: April 8, 2003 CAREER SERVICE PROFESSIONAL Civil Service Commission (CSC), Quezon City Philippines Educational Attainment: - (Graduate Studies) UNIVERSITY OF THE PHILIPPINES OPEN UNIVERSITY (UPOU) Learning Center, UP Diliman Campus, Quezon City, Philippines Los Baños, Laguna MASTERS OF DEVELOPMENT COMMUNICATION February 16, 2009 to March 11, 2009 COMMISSION ON INFORMATION & COMMUNICATIONS TECHNOLOGY National Computer Center, UP Diliman, Quezon City, Philippines CERTIFICATE OF COMPLETION HTML WEB PAGE DEVELOPMENT COURSE (68 hours- (Tertiary Education) UNIVERSITY OF SANTO TOMAS (UST) España St., Sampaloc, Manila, Philippines BACHELOR OF ARTS, Major in JOURNALISM- (Secondary Education) UNIVERSITY OF STO. TOMAS (UST) España St., Sampaloc, Manila, Philippines- (Primary Education) IMMACULATE CONCEPTION ACADEMY OF MANILA Gagalangin, Tondo, Manila, Philippines Awards & Commendations Received: 2014 Supervisor of the Year Award Office of the General Manager National Housing Authority 2013 Supervisor of the Year Award Office of the General Manager National Housing Authority 2007 Supervisor of the Year Award Office of the General Manager National Housing Authority 2006 Officer of the Year Award Office of the General Manager National Housing Authority Seminars and Trainings Attended: Seminar on Effective Communications and its Importance in Handling Customer Complaints Golf Club Gate 3, Camp General Emilio Aguinaldo, Quezon City July 25 to 27, 2017 Orientation on Republic Act No. 9184, Government Procurement Reform Act and Its Revised Implementing Rules and Regulations Operations Center, National Housing Authority (NHA) Bldg., Elliptical Road, Diliman Quezon City July 12 and 13, 2017, (16 hours/2 days) PCOO FOI Conference: “#FOIKnowMore: Moving Towards Enhanced Standard of Transparency” Eastwood Richmonde Hotel, Orchard Road, Eastwood City, Bagumbayan, Libis, Quezon City June 15, 2017, 8:30 to 4pm eFOI Onboarding Workshop Social Hall, Mabini Building, Malacañang. Manila May 17, 2017 (3 hours, 2 to 5 pm) Assessment and Planning Workshop on Freedom of Information (FOI) Program Implementation Sang Ryul Paradise Beach Resort, Bauang, La Union May 11 and 12, 2017 Workshop on Hotline 8888 Office of the Cabinet Secretary 4th Floor, Mabini Hall, JP Laurel St., Malacañang, Manila April 18, 2017, 8am to 5pm Forum on Women Development “Pagsusulong sa Pag-unlad sa Pangunguna ng mga Organisadong Pamayanan” National Housing Authority Multi-purpose Covered Court March 20, 2017 Resource Speaker & Lead Organizer Series of Orientation on NHA Freedom of Information (FOI) Program Implementation February 28, March 15, 21, 23 and 24, 2017 Orientation Sessions on NHA Freedom of Information Program Implementation At NHA Operations Center, NHA, Quezon City, February 24, 2017 At Cebu Grand Hotel, Cebu City, March 15, 21, 23 and 24, 2017 Training on Document Tracking System January 7, 2017 Sulo Riviera Hotel, Matalino Street, Diliman, Quezon City Writing Workshop on NHA Freedom of Information (FOI) Manual October 27 and 28, 2016 Microtel UP Ayala Technohub, Commonwealth Ave., Quezon City Gender Sensitivity Training and Orientation on Related Laws July 21-22, 2016 National Housing Authority NHA Operations Center, Diliman, Quezon City Values Orientation Workshop May 18-21, 2010 National Housing Authority Bureau of Plant Industry, Visayas Avenue, Quezon City Community Mortgage Program and Localized CMP January 29, 2010 (8 hours) Social Housing Finance Corporation Makati City Technical Training for the Operation of the NHA Ready Action Line/Public Assistance Desk October 3, 2006 (8 hours) National Housing Authority Operations Center, Quezon City Client Service Workshop September 21 to 22, 2006 (16 hours) National Housing Authority Basic Orientation Program on Ready Action Line (Public Assistance Desk) September 15, 2006 (8 hours) National Housing Authority People’s Patriotic Movement Forum February 2003 (8 hours) National Housing Authority Pagasa at Media Para Sa Masa July 12 to 14, 2001 (27 hours) Philippine Atmospheric, Geophysical Astronomical Services Administration Calamba, Laguna Teodoro Valencia Lecture Series on Journalism January to March 1995 (20 hours) Teodoro Valencia Foundation Skills: Web page design Records management Data basing Lay outing News and Feature Writing Proofreading Typing Computer Literate Copy writing Editing Character References: Available upon request MARICRIS G. MANINIT