A results-driven professional with over 16 years of experience in administration, customer service, and project management. For over five years, I’ve specialized in Zoho CRM administration and have spent more than three years as a Zoho Developer, focusing on workflow automation, CRM customization, and application integrations using Zoho tools, REST APIs, and platforms such as Zapier.
I’m skilled in building custom modules, automating processes, and working across the Zoho One suite, including Forms, Creator, Flow, Campaigns, Cliq, Projects, Desk, Analytics, Books, Sign, Writer, Bookings, SalesIQ, and Zoho Mail to align with evolving business needs. I also have strong experience in sales support, team coordination, and project tracking, helping teams stay organized and efficient.