MARICHU
SUMALPONG
--
EXPERIENCED CUSTOMER SERVICE
AGENT
PROFILE
A customer Service expert with a compassion and integrity
for whoever I serve.
EXPERIENCE
OPTUM GLOBAL
SOLUTIONS
QUALFON
PPHILIPPINES
- Customer Service 2016-Present
Experienced Healthcare Advocate
Eligibility and Benefit Speialist
Experienced in billing process
- Technical Support-
Assisted customers with regard to their Point of Sale (POS)
Assisted customers with their software concern
SKILLS
Excellent Customer Service
Administrative Tasks
Email Management
EDUCATION
ASSOCIATE IN OFFICE
ADMINISTRATION
Governor Alfonso D. Tan College